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> It looks like the Apple authorized service program may be dead, or at least on it's last legs. The writing was on the wall when Apple stores started opening
by 394549 8y ago
> It looks like the Apple authorized service program may be dead, or at least on it's last legs.
The writing was on the wall when Apple stores started opening up. In my city there was a decades-old independent Apple-focused computer store/repair shop. They were one of those places where you could buy a Mac or get it fixed, even when Apple was at the very bottom of its popularity. It didn't last long after Apple opened a store down the street.
- kevin_b_er 8y agoThe repair shops outlived their usefulness to Apple. The current authorized ones are basically only allowed to ship your iDevice to a factory repair shop.
- addicted 8y agoThere was a time Apple geniuses would recommend going to the 3rd party authorized repair shops because they could offer better and faster service, while still being covered under warranty. There was a period where Apple was growing and the 3rd party authorized repair shops also were doing really well. It seems at some point Apple decided they wanted to bring everything in house, and that’s when these started drying up. Now it’s hard to get anything other than basic repairs done, and if it’s a phone, not come back with a replacement refurbished phone which is almost certainly in worse shape than the phone you took in.