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So their gig driver delivered to the wrong house. Amazon figured it out, and reached out to make it right. That seems pretty decent customer service to me.
by flerchin 8y ago
So their gig driver delivered to the wrong house. Amazon figured it out, and reached out to make it right. That seems pretty decent customer service to me.
- gshulegaard 8y agoProbably exactly what happened. Wasn't trying to make a negative stab at Amazon besides the fact their two day Prime deliveries have not been reliable for me recently (and it used to be very reliable). This is just one experience among others. Never had an issue for years...and then all of a sudden a number of mistimed deliveries or incorrect deliveries all around the same time.
- anoncoward111 8y agoI think Amazon gets around this with legalese by guaranteeing it will leave the factory within two days ("shipping"), but they won't guarantee the day it arrives at your door ("delivery")