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I love the keyboard, and I code all day. It's actually my favorite keyboard of any I've used with the exception of the current-gen external Apple keyboards. I

by Osmium 8y ago

I love the keyboard, and I code all day. It's actually my favorite keyboard of any I've used with the exception of the current-gen external Apple keyboards. I enjoy the light-touch and low key travel required to type. I find the typing more pleasant and kinder on my hands.

godzillabrennus 8y ago
I bought a 2017 model in February. It’s already had one keyboard replacement. The . Key stopped working. Can’t wait to have this thing replaced because the keyboard breaks regularly enough before the three years of AppleCare runs out.
- Osmium 8y ago
  That sounds pretty awful. Luckily I haven’t personally had any keyboard troubles (I’ve had it since release and travel with it frequently), but if I had I’d probably be a lot less positive about it (:
- designcode 8y ago
  Getting the keyboard fixed isn't dependant on Apple Care. They have a 4 year program to fix any issues, outside of warranty.
  - copperx 8y ago
    I wonder what happens if you have a keyboard issue AND your logic board dies at the same time after the first year? Will they replace the logic board for free, given that the keyboard was malfunctioning?
    - llampx 8y ago
      If they can't boot up the machine they won't fix the keyboard since they can't test it.
    - nkkollaw 8y ago
      Happened to me (in Europe). Keyboard was replaced twice. Logic board died too (along with the data on SSD since it's soldered on). All repairs were done for free by the Apple store, but of course I lost about 10 days of work (or at least I didn't have my main laptop).
kuon 8y ago
I don't know how you can work on those keyboards. I feel lost when I am not on my mechanical keyboard.
cygned 8y ago
I also really like the new keyboard. It’s definitely the best non-mechanical keyboard I have typed on and I really enjoyed using it. However, like five or six keys are stuck, space and shift work only if I hit them in the center and the 7 key has key chartering worse than a broken Cherry MX. It’s a pity and I am looking forward to buying a new MacBook with a hopefully more reliable keyboard shortly.
- nkkollaw 8y ago
  So, hold on--let me try to understand. You like the keyboard, even if 5-6 keys are stuck, and the space and shift only work if you hit them in a certain spot. On top of that, you're looking to give Apple even more trust any money, when you know that they haven't fixed those problems? Why!
  - cygned 8y ago
    What a great summary! Thing is, if the keys work, I love typing on them. I read that the new releas has improvements and I hope they work. Concerning the second point; I use some Mac-only tools plus Microsoft Office plus developer tools like Docker, terminals, etc. Combined with the need to have a reliably working machine, I have no choice other than buying a Mac again at this point. Was looking into buying a Carbon X1 with Linux, but it just doesn’t work for me.
    - nkkollaw 8y ago
      > I read that the new releas has improvements and I hope they work There are no improvements related to keys not working, only less clicky. > Combined with the need to have a reliably working machine, I have no choice other than buying a Mac That's funny, I would think that a machine where about 1/4 of the keys don't work properly (or work at all)--which can die and take all your data with it, is not exactly the definition of neither "working" nor "reliably". What am I missing here..?
      - cygned 8y ago
nkkollaw 8y ago
Nice try, Apple...
doyoulikeworms 8y ago
Same, I also actually like the keyboard. When I'm not using it, I'm using Topre switches or Cherry Browns. I'm worried about the durability issues, though. I think the touch bar sucks, but I like the touch login button.

by Osmium 8y ago

godzillabrennus 8y ago

I bought a 2017 model in February. It’s already had one keyboard replacement. The . Key stopped working. Can’t wait to have this thing replaced because the keyboard breaks regularly enough before the three years of AppleCare runs out.

Osmium 8y ago
That sounds pretty awful. Luckily I haven’t personally had any keyboard troubles (I’ve had it since release and travel with it frequently), but if I had I’d probably be a lot less positive about it (:
designcode 8y ago
Getting the keyboard fixed isn't dependant on Apple Care. They have a 4 year program to fix any issues, outside of warranty.
- copperx 8y ago
  I wonder what happens if you have a keyboard issue AND your logic board dies at the same time after the first year? Will they replace the logic board for free, given that the keyboard was malfunctioning?
  - llampx 8y ago
    If they can't boot up the machine they won't fix the keyboard since they can't test it.
  - nkkollaw 8y ago
    Happened to me (in Europe). Keyboard was replaced twice. Logic board died too (along with the data on SSD since it's soldered on). All repairs were done for free by the Apple store, but of course I lost about 10 days of work (or at least I didn't have my main laptop).

kuon 8y ago

I don't know how you can work on those keyboards. I feel lost when I am not on my mechanical keyboard.

cygned 8y ago

I also really like the new keyboard. It’s definitely the best non-mechanical keyboard I have typed on and I really enjoyed using it. However, like five or six keys are stuck, space and shift work only if I hit them in the center and the 7 key has key chartering worse than a broken Cherry MX. It’s a pity and I am looking forward to buying a new MacBook with a hopefully more reliable keyboard shortly.

nkkollaw 8y ago
So, hold on--let me try to understand. You like the keyboard, even if 5-6 keys are stuck, and the space and shift only work if you hit them in a certain spot. On top of that, you're looking to give Apple even more trust any money, when you know that they haven't fixed those problems? Why!
- cygned 8y ago
  What a great summary! Thing is, if the keys work, I love typing on them. I read that the new releas has improvements and I hope they work. Concerning the second point; I use some Mac-only tools plus Microsoft Office plus developer tools like Docker, terminals, etc. Combined with the need to have a reliably working machine, I have no choice other than buying a Mac again at this point. Was looking into buying a Carbon X1 with Linux, but it just doesn’t work for me.
  - nkkollaw 8y ago
    > I read that the new releas has improvements and I hope they work There are no improvements related to keys not working, only less clicky. > Combined with the need to have a reliably working machine, I have no choice other than buying a Mac That's funny, I would think that a machine where about 1/4 of the keys don't work properly (or work at all)--which can die and take all your data with it, is not exactly the definition of neither "working" nor "reliably". What am I missing here..?
    - cygned 8y ago

nkkollaw 8y ago

Nice try, Apple...

doyoulikeworms 8y ago

Same, I also actually like the keyboard. When I'm not using it, I'm using Topre switches or Cherry Browns. I'm worried about the durability issues, though. I think the touch bar sucks, but I like the touch login button.