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And put my remote hands worker out of a job? No way.
by mansilladev 8y ago
And put my remote hands worker out of a job? No way.
- caust1c 8y agoYeah, but they must cost you a bundle!
- mansilladev 8y agoThat, my friend, is a sunk cost.
- paul_milovanov 8y agoSee: sunk cost fallacy
- cardiffspaceman 8y agoSo you are committed to paying for the remote hands and can't get out of it, or have already fully paid for lifetime support from the remote hands and can't get a refund :) That doesn't mean that there can't be cost savings from automation. For example if it costs X in lost business due to a misunderstanding by the remote hands that extends the outage unnecessarily, then a certain number of times avoiding that X cost would pay for the investment in automation. You pay the "sunk" and the new cost but you avoid unnecessary costs in the long run. It's all a matter of fully modeling your costs and benefits. Noting that certain costs are sunk is a partial model.