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> these things are always handled by insurance companies Well Tesla could change that. There's zero reason for the owner's insurance company to be involved. Th

> these things are always handled by insurance companies Well Tesla could change that. There's zero reason for the owner's insurance company to be involved. They should admit to the f--k up, replace the car, and give some bonus for the mess.

csomar 8y ago
That's not how the real world work and that's what insurance are there for. Technicians who make mistakes can't dispense $85k. Their companies also might not be able to. That's why they should get insurance. In most of the parking spot, if you read the terms it'll say they don't assume any responsibility for the car. That is the parking is not insured and thus you have to rely on your insurance policy.
- JumpCrisscross 8y ago
  > That's not how the real world work Friend’s BMW was getting serviced when Hurricane Sandy hit. Not only did BMW assign someone to help him with his insurance paperwork, as well as make them available to directly answer the adjuster’s questions, they also comped the service, cut him a cheque for the deductible and threw in a bunch of free tires and time on their racing track.
  - csomar 8y ago
    It's niceties that attract people to brands or certain dealers. I'm not saying Tesla couldn't have handled it better but you just have to be ready in case it doesn't.
    - JumpCrisscross 8y ago
      > It's niceties that attract people to brands or certain dealers And it's the lack thereof that (a) scare away customers while (b) attracting negative attention from regulator, the press and from lawyers. If you break someone's stuff while it's in your custody, the least that you do is act super nice and sympathetic about it. That's sound customer service as well as legal advice.
- IshKebab 8y ago
  That's what Tesla's insurance is there for. Your insurance is there for when you screw up.
  - deleted 8y ago
    [deleted]
- dragonwriter 8y ago
  > In most of the parking spot, if you read the terms it'll say they don't assume any responsibility for the car. Lots of people post disclaimers claiming they aren't responsible for anything, so that you don't try to hold them accountable. Fewer of those will hold up as having as broad of a legal effect as they claim, but if they stop you from pursuing a claim in the first place, it doesn't matter if it has any legal effect at all.

csomar 8y ago

That's not how the real world work and that's what insurance are there for. Technicians who make mistakes can't dispense $85k. Their companies also might not be able to. That's why they should get insurance. In most of the parking spot, if you read the terms it'll say they don't assume any responsibility for the car. That is the parking is not insured and thus you have to rely on your insurance policy.

JumpCrisscross 8y ago
> That's not how the real world work Friend’s BMW was getting serviced when Hurricane Sandy hit. Not only did BMW assign someone to help him with his insurance paperwork, as well as make them available to directly answer the adjuster’s questions, they also comped the service, cut him a cheque for the deductible and threw in a bunch of free tires and time on their racing track.
- csomar 8y ago
  It's niceties that attract people to brands or certain dealers. I'm not saying Tesla couldn't have handled it better but you just have to be ready in case it doesn't.
  - JumpCrisscross 8y ago
    > It's niceties that attract people to brands or certain dealers And it's the lack thereof that (a) scare away customers while (b) attracting negative attention from regulator, the press and from lawyers. If you break someone's stuff while it's in your custody, the least that you do is act super nice and sympathetic about it. That's sound customer service as well as legal advice.
IshKebab 8y ago
That's what Tesla's insurance is there for. Your insurance is there for when you screw up.
- deleted 8y ago
  [deleted]
dragonwriter 8y ago
> In most of the parking spot, if you read the terms it'll say they don't assume any responsibility for the car. Lots of people post disclaimers claiming they aren't responsible for anything, so that you don't try to hold them accountable. Fewer of those will hold up as having as broad of a legal effect as they claim, but if they stop you from pursuing a claim in the first place, it doesn't matter if it has any legal effect at all.