I figured this was coming. Under living-wage isn't sustainable and that's how restaurants were operating while still making thin margins. Except because everyo

I figured this was coming. Under living-wage isn't sustainable and that's how restaurants were operating while still making thin margins. Except because everyone is too price sensitive with a race to the bottom on pricing, customer service is no longer valued. So we do away with customer service to keep the pricing the same rather than raise prices.