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You can cancel a reservation in the app up until you actually make the purchase. Handy for the theaters they don't support remote seat reservation. Showing up
by raisedbyninjas 8y ago
You can cancel a reservation in the app up until you actually make the purchase.
Handy for the theaters they don't support remote seat reservation. Showing up to the theater 20 minutes before the showing is getting to be quite the roll of the dice. It's often 30 seats left unreserved on the front row and dozens of empty seats in the actual theater.
- iwasakabukiman 8y agoI have tried (and failed) to use the cancellation system once. My wife and I went to see a movie, it was sold out, so we cancelled our reservation and tried for a different showing. It wouldn’t work. It said we had both used our tickets for the day. We contacted support via the app. They responded to me within two minutes and fixed the issue. We waited for them to respond to my wife’s message. We waited for over an hour. They didn’t respond to my wife for over four hours. So we didn’t see the movie.