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The keyboards. The failure rate makes them a risky purchase. You could be just out of warranty and locked out of your machine. This is happening and driving peo

by bogle 8y ago

The keyboards. The failure rate makes them a risky purchase. You could be just out of warranty and locked out of your machine. This is happening and driving people away. I personally am really going to miss that perfect trackpad as it's not going to be another MacBook Pro for me until this is fixed.

masklinn 8y ago
Touch bar as well, the theoretical upsides were few and didn't really pan out. It would have been an interesting and possibly useful addition to function keys (especially at a $300 markup) but it's just awful as replacement.
- jkcl 8y ago
  I concur. Buying my MacBook with touch bar add-on was a decision I regret every day. And every day I miss the old function keys. In addition, Apple replaced my keyboard (all of sudden, the 'b' key ceased working) and managed to damage the Touch ID part of the bar, replacing which led to replacing the entire logic board. The keyboard has been so bad that I'm expecting it to go again soon, and next time, it won't be in warranty. Apple, please sort it out. You're still ahead of the pack if you can (a) fix the quality/bugs, and (b) stop making bad and very experimental design decisions.
- nottorp 8y ago
  Laptop wise, the touch bar is useless and the non touch bar model is castrated. Worse, I like to use my (2012) mbpro in an open balcony. Judging by all the rumors, you can't do that with a 2015+ model because the first grain of dust that the wind brings in will ruin your keyboard and put you on the hook for a $700 top case replacement. No thanks. Couple that with no expandable desktop available since 2012...
tonyedgecombe 8y ago
Aren't they on the third iteration of those keyboards now, I wonder if the failure rate is still high. I guess we will find out when the next revision of laptops comes out, if they really are unreliable then Apple will fix it as it is clearly doing them some reputational damage.
- ballenf 8y ago
  The currently shipping keyboard is the one with the most problems. The earlier keyboards weren't that bad once you got used to them -- they didn't choke on a speck of dust.
  - matwood 8y ago
    I thought it was the 2016 ones with the most issues, and the not the 2017 update?

by bogle 8y ago

masklinn 8y ago

Touch bar as well, the theoretical upsides were few and didn't really pan out. It would have been an interesting and possibly useful addition to function keys (especially at a $300 markup) but it's just awful as replacement.

jkcl 8y ago
I concur. Buying my MacBook with touch bar add-on was a decision I regret every day. And every day I miss the old function keys. In addition, Apple replaced my keyboard (all of sudden, the 'b' key ceased working) and managed to damage the Touch ID part of the bar, replacing which led to replacing the entire logic board. The keyboard has been so bad that I'm expecting it to go again soon, and next time, it won't be in warranty. Apple, please sort it out. You're still ahead of the pack if you can (a) fix the quality/bugs, and (b) stop making bad and very experimental design decisions.
nottorp 8y ago
Laptop wise, the touch bar is useless and the non touch bar model is castrated. Worse, I like to use my (2012) mbpro in an open balcony. Judging by all the rumors, you can't do that with a 2015+ model because the first grain of dust that the wind brings in will ruin your keyboard and put you on the hook for a $700 top case replacement. No thanks. Couple that with no expandable desktop available since 2012...

tonyedgecombe 8y ago

Aren't they on the third iteration of those keyboards now, I wonder if the failure rate is still high. I guess we will find out when the next revision of laptops comes out, if they really are unreliable then Apple will fix it as it is clearly doing them some reputational damage.

ballenf 8y ago
The currently shipping keyboard is the one with the most problems. The earlier keyboards weren't that bad once you got used to them -- they didn't choke on a speck of dust.
- matwood 8y ago
  I thought it was the 2016 ones with the most issues, and the not the 2017 update?