3 ms·

I don't shop at expensive stores but sometimes I get asked if I want help by an employee if they are standing around. I always say no though - it feels awkward

• pbhjpbhj 8y ago
  My knee-jerk reaction is always to reject shop-assistant help, but recently I've had a couple of experience where the assistant instead offered advice about what I was looking at ("there are more of that style on such-and-such aisle", "this model has 2 hdmi inputs, if you need more I can recommend something", that kind of thing) which has made the assistant seem much more approachable and given them an air of knowledgeability that makes me feel they actually can help too.
  • exergy 8y ago
    Trouble is there are many people, me included, who would never just walk into a store and buy something. If I'm about to buy something (and there are no limits to how trivial that thing may be), chances are I've done some research online. Often it seems I know more of what to look out for than the sales associate, making the help moot.
• alexvoda 8y ago
  I wonder if this "coldness" towards the customer is an artifact of environment? Here in Romania, I feel it is only half of the time the case.I had plenty of helpful interaction with employees both being asked if I need help or directly going and asking for help. I also had plenty of unhelpful interaction with uninformed employees or uninterested employees. At least in the westernized countries I believe the more Mediterranean a culture the more helpful store employees try to appear (even though they may not actually be).