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I'd take issue that it needs to realistically speak like a person. In a sense, the Google search bar is a type of chatbot, but we don't converse with it in gra
by regularfry 8y ago
I'd take issue that it needs to realistically speak like a person.
In a sense, the Google search bar is a type of chatbot, but we don't converse with it in grammatical English. It doesn't present as a human, so there's no uncanny valley effect. What gets typed into Google is a sort of lingua franca that we've all collectively learned through 20+ years of increasingly capable search engines. What we need is that level of lingua franca, but for a full, state-change-driving conversation, instead of just a one-step search.
It's not the machines that need to learn, it's us.
- pbhjpbhj 8y agoExcept now Google are trying to make their search engine respond to more natural language and so the established search methods like "domain keyword specific-keyword" are often less successful than trying to think of a more human, but not complex, question that might be commonly asked. Particularly, of course, they no longer care whether results include your required words. One has to learn and re-learn how to get the best from these systems. Aside, I'm impressed with Alexa on FireTV, but until it enters data in to the apps, and searches within media libraries, it remains a novelty.
- tenaciousDaniel 8y agoAh, good point. I remember working with some chatbot tech a few years ago, and came to the conclusion that realistic speaking is not just unnecessary, it's directly undesirable. The uncanny valley effect, in my opinion, is due to the fact that 99% of our speech and writing is not dictated by content or necessity, but instead driven by social tendencies. If I ask my friend to lunch, I'll text him "lunch?". But if I ask my boss out to lunch, it's going to be something like a paragraph, explaining what I'd like to cover during the lunch. Most of what we say is a kind of dance to ensure other people that we aren't stupid. We don't need this formality when dealing with non-human entities, so speaking in grammatical language when chatting with a bot feels incredibly stupid.