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I'm from the south in the US, specifically the Appalachia (`app-uh-lai-chuh` for us) region. The culture I grew up in and Japan aren't so dissimilar. That's par
by olingern 8y ago
I'm from the south in the US, specifically the Appalachia (`app-uh-lai-chuh` for us) region. The culture I grew up in and Japan aren't so dissimilar. That's partly why I live in Japan.
Aside from people being on time and getting food to you -- "things" (for lack of better term) move slow here. Some examples:
- It took me three weeks to get a debit card from one of the national banks here. They have a web login and send me an email every time I swipe my card; however, there's no way to check my balance online.
- At restaurants / coffee shops you'll stand in line for an exceptional amount of time. In NYC, if a line gets "out of hand" baristas / servers shorten the amount of attention they give to each customer. It's expected when you get to the counter, you know what you want. Not in Japan (or at least all the places I've visited). Many times people will get to the counter, after standing in line, and debate with their friends what to purchase. It's always great that you know the person behind the counter is giving you their full attention, but it's frustrating when you're behind 2 - 3 people who are taking their time with their purchase. It's especially ironic in a culture that is fixated on not inconveniencing others.
- Swiping a credit card is weirdly complicated. In most places in the USA / the rest of the world -- it's a 'swipe and go' sort of deal. In Japan many systems are geared more toward physical money and transit cards (Passmo / Suica). In many cases, using your bank card requires closing the transaction on the register, printing a receipt, keying this in on another machine, waiting, and signing (in some cases). The efficiency that transactions happen with in the USA is definitely something I took for granted.
- In terms of it being traditional here, I liken current Japanese culture to the US in the 1930s - 40s. A majority of people who work in Tokyo will be in suits (sometimes known as 'salary men' depending on their position), and the gestures of bowing and greeting are much like America's pre-WWII culture of tipping hats / more formal language. I've always been fascinated with more humble, traditional culture(s). I think it attributes to better humans.
Though it seems like I'm giving Japan a hard time in some ways -- it's just "different," but I wanted to highlight some of the ways that (as a foreigner) your predispositions affect your expectations of a culture. I largely attribute my own to media coverage of Japan in the U.S.
Tangent to all of this. One of my favorite things that was unexpected, but obvious once I knew about it was the Japanese concept of "monozukuri"[1]. Many things are so well crafted here, because of a cultural emphasis on producing things with quality. I also think this is a part of why things move slow here. Americans are so focused on immediacy that there's a line of books exploiting that, Sam's "Learn X in 24HRs." I respect Japan for not being the "face paced" culture SF / NYC have turned into. Tokyo feels so tame in comparison, and (for me at least) that's a good thing.
1 - http://www.japanintercultural.com/en/news/default.aspx?newsid=88 http://www.japanintercultural.com/en/news/default.aspx?newsi...
- gt2 8y agoInteresting observations. But for me, (been in Japan many times over the last 5 years), I didn't notice any of the items you mentioned. Seemed similar to NY/SF speed in Tokyo, Osaka, and Yokohama. To me, there is less or no small talk- definitely in places like Lawson and 7/11, but even department stores, with local or foreigner customers. I noticed things go slower in Kyoto and other small towns, but no slower than small towns anywhere else in the world.
- olingern 8y ago> To me, there is less or no small talk- definitely in places like Lawson and 7/11, but even department stores, with local or foreigner customers. Even though I'm pretty basic, there are a couple of cashiers I'm friendly with / make small talk. I think it's there if you initiate it. Albeit, I'm pretty friendly / jovial. > I noticed things go slower in Kyoto and other small towns, but no slower than small towns anywhere else in the world. I think it depends on where in Tokyo you are. Ginza feels slower than Shibuya and Shinjuku to me. I'd say Tokyo is most like LA in how many different "feeling" neighborhoods / micro-cities you have within one area.
- wst_ 8y ago> Many things are so well crafted here, because of a cultural emphasis on producing things with quality. I think this, at least partially, is the culprit behind being slow. Quality requires time, years of practice, sweat, dedication and experience. And it works really well for craftsmanship. Japan is well known for it's craft, art, cuisine and aesthetics - even in trivial cases like design of manholes or disposable shopping packages. Unfortunately, the same doesn't seem to work for technology, especially for IT. Learn a language/framework today, forget tomorrow, rapidly switch to more efficient solution, keep up with industry standards and everyday learn something new. There's no place for "learn once - master whole life" concept in current enterprise environment. Maybe with exclusion of basic principles. Everything else change on a daily basis. Yet, Japanese web pages tend to look like messy amateur pages on GeoCities 20 years ago and financial institutions wouldn't change for ages (actually, their online pages looks even worse.) I do disagree about restaurant lines, though. I've yet to see so well organized crowd. And people do know what to order when they reach the counter because in most places they have a menu in their hands long before they get there. And any other lines, on that matter, especially when you compare Western train/metro stations.