We only had 3-5 documents online. 1 of those documents was a spreadsheet VERY important spreadsheet. All documents disappeared after the reported error occurred

We only had 3-5 documents online. 1 of those documents was a spreadsheet VERY important spreadsheet. All documents disappeared after the reported error occurred. Google wanted the document URLs to retrieve the 'lost' documents. We only were able to get a hold of 1 URL for the critical shared spreadsheet, which was finally recovered. All other documents were lost, but luckily they were not critical. But we still lost them. Hope this clarifies?