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Phone calls are necessary for anything that needs flexibility. Coding flexibility in a website is incredibly hard. Think about it. A restaurant doesn't have a
by sametmax 8y ago
Phone calls are necessary for anything that needs flexibility.
Coding flexibility in a website is incredibly hard.
Think about it. A restaurant doesn't have anything veggie on the menu, a last minute guest arrives and is veggie. You call to ask if there is something that can be done.
It's possible to code that, but it's a lot of work to get all the scenarios right.
- imnotadoctor999 8y agoYes! Voice/conversations leads to a fundamentally different UX.
- stormbrew 8y agoI said transactional things, by which I mean things that don't require any special figuring for the vast majority of cases. In the case of a restaurant, having their menu online would make it so you knew in advance of the restaurant has something you can eat. Lots of restaurants still don't do even this.