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The technology is really awesome but I'm not convinced it will fly: * How much time do people really save, the call in the example is less than a minute. Maybe
by annexrichmond 8y ago
The technology is really awesome but I'm not convinced it will fly:
* How much time do people really save, the call in the example is less than a minute. Maybe if you need to call like 10 places it becomes more helpful, but as companies get a bigger online presence (and they are) this technology becomes less useful. You can already make reservations/book appointments, find contracts pretty easily online.
* You can't be 100% sure that the AI won't make a mistake or sound like a total jerk on your behalf. Ok sure, the tech will improve but it will be a long time before humans will fully trust AI to represent you.
* If people find out you're calling them via some automated bot they're going to think you're a tool. Everyone remember Google Glass?
* What the hell is wrong with human interaction anyway?
edit: formatting
- Noos 8y agoyeah, my first thought was how useless this is, since it's going to take a lot more time to program the robocall with the information and read the text digest of the order than it is just to call or text yourself. And this thing will have to text digest it, it can't simply record the call without identifying it is doing so, and that's destroying the illusion they are crafting. The tech is extremely impressive, but this use case makes little sense except as a way to humanize it and get people to like it. It has to be more for businesses or some other solution.
- Kiro 8y agoI want as little meaningless human interaction as possible and I can't think of a less meaningful conversation than calling to book something. I also don't care if someone I probably won't even meet thinks I'm a tool for using bleeding edge tech.
- aplusbi 8y agoI have a deaf friend who would love this feature. Sure, a lot of stuff like this can be handled online now, but not 100%. Sometimes you really need to make a phone call, and for some people that's difficult.
- kharms 8y agoAssuming they're in the US, your deaf friend can use a free relay service. There are a bunch of variations, some that allow signing to an operator, others typing. All are free, and as accessible as this google bot. (I assume your friend knows about these services, this is an FYI others.) https://www.verywell.com/internet-relay-services-1046808#types-of-relay-services https://www.verywell.com/internet-relay-services-1046808#typ...