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After watching things like this (Louis Rossmann), https://youtu.be/FeUBdMU2qA0 https://youtu.be/FeUBdMU2qA0 , if I ever buy an Apple product I'll basically trea

by ivoras 9y ago

After watching things like this (Louis Rossmann), https://youtu.be/FeUBdMU2qA0 https://youtu.be/FeUBdMU2qA0 , if I ever buy an Apple product I'll basically treat it as unrepairable.

etatoby 9y ago
I watch Louis Rossman too. There's something about his straightforward and self-made-man attitude that strongly resonates with me. Plus it's usually very informative.
- beenBoutIT 9y ago
  In an ideal world Louis Rossman would have a weekly show on PBS.
jammi 9y ago
Yeah, but still their laptops are much more durable than the competitors'; https://i.imgur.com/eKq8ZCG.png https://i.imgur.com/eKq8ZCG.png Someone who repairs a single brand of products will have a skewed image of the big picture. He'll basically only receive items too damaged to be repairable by others, but he has no data on whether he receives 1/million or 1/2 whatever and makes the assumption every single one of them are like the ones he receive. I've watched Rossmann's every video for a couple of years on my youtube subscriptions until he started with his political opinion and investment recommendation talks. It's a guy who thinks his opinion is the infallible fact and that there are no other possible explanations, and it undermines his professional opinions as well. I've done repairs on my own Apple products once they've been out of warranty and it's not as bad as he makes it sound. Parts are easily accessible either as China-clones or working spare parts from dismantled products, because almost every model of anything Apple makes are made for a very long time and in large volumes. You'll have a much harder time finding something like a spare motherboard for a 5 year old random Acer laptop and such. Apple does carry service parts for a long time for their products as well and they're accessible to the authorized service providers, but the pricing is very steep and not really worth it unless it's the only option you have, or if it's paid by insurance.
- gruez 9y ago
  > https://i.imgur.com/eKq8ZCG.png https://i.imgur.com/eKq8ZCG.png > "microsoft" has the highest breakage rate is microsoft really bad at making hardware or something? or is it all the technically inept people thinking their windows laptop is made by microsoft?
  - duncanawoods 9y ago
    Apple sells as a luxury product to a pampered demographic which will have a very different work life and span than a $200 Netbook. I suspect that graph is misleading and says nothing about brand durability, only about damage incurred to products at specific price brackets, demographic and use cases. It would much more revealing to break down by those segments. It also excludes breakages within service contracts so we can't tell if the difference is simply that Apple is selling a higher percentage of AppleCare contracts (potentially because of their high repair costs) than their competitors.
- gnopgnip 9y ago
  This is a little biased because Apple has a much smaller product line, just professional and ultraportable, no affordable models. If you are comparing professional type laptops, Dell and Lenovo and HP are more comparable for durability and often have better parts availability and repair ability.
- Scoundreller 9y ago
  > working spare parts from dismantled products I encourage everyone to sell their spare Apple products for parts. The recoveries are surprising. And because all the parts are designed to one spec, you don't have a bazillion screws to deal with like non-Apple laptops.
verisimilitude 9y ago
His comments about the keyboard in the current MacBook Pros are particularly apt: https://www.youtube.com/watch?v=4KuVvb9DTaU https://www.youtube.com/watch?v=4KuVvb9DTaU So, even a person holding 1 (2, 3!) genuine Apple keyboard(s) in their hands likely still couldn't do the repair -- they'd have to get a new top case. Out of warranty, I've heard it is a $500 repair. That seems to be a direct consequence of ignoring repairability (the maintainability ship sailed long ago).

by ivoras 9y ago

After watching things like this (Louis Rossmann), https://youtu.be/FeUBdMU2qA0 https://youtu.be/FeUBdMU2qA0 , if I ever buy an Apple product I'll basically treat it as unrepairable.

etatoby 9y ago

I watch Louis Rossman too. There's something about his straightforward and self-made-man attitude that strongly resonates with me. Plus it's usually very informative.

beenBoutIT 9y ago
In an ideal world Louis Rossman would have a weekly show on PBS.

jammi 9y ago

Yeah, but still their laptops are much more durable than the competitors'; https://i.imgur.com/eKq8ZCG.png https://i.imgur.com/eKq8ZCG.png Someone who repairs a single brand of products will have a skewed image of the big picture. He'll basically only receive items too damaged to be repairable by others, but he has no data on whether he receives 1/million or 1/2 whatever and makes the assumption every single one of them are like the ones he receive. I've watched Rossmann's every video for a couple of years on my youtube subscriptions until he started with his political opinion and investment recommendation talks. It's a guy who thinks his opinion is the infallible fact and that there are no other possible explanations, and it undermines his professional opinions as well. I've done repairs on my own Apple products once they've been out of warranty and it's not as bad as he makes it sound. Parts are easily accessible either as China-clones or working spare parts from dismantled products, because almost every model of anything Apple makes are made for a very long time and in large volumes. You'll have a much harder time finding something like a spare motherboard for a 5 year old random Acer laptop and such. Apple does carry service parts for a long time for their products as well and they're accessible to the authorized service providers, but the pricing is very steep and not really worth it unless it's the only option you have, or if it's paid by insurance.

gruez 9y ago
> https://i.imgur.com/eKq8ZCG.png https://i.imgur.com/eKq8ZCG.png > "microsoft" has the highest breakage rate is microsoft really bad at making hardware or something? or is it all the technically inept people thinking their windows laptop is made by microsoft?
- duncanawoods 9y ago
  Apple sells as a luxury product to a pampered demographic which will have a very different work life and span than a $200 Netbook. I suspect that graph is misleading and says nothing about brand durability, only about damage incurred to products at specific price brackets, demographic and use cases. It would much more revealing to break down by those segments. It also excludes breakages within service contracts so we can't tell if the difference is simply that Apple is selling a higher percentage of AppleCare contracts (potentially because of their high repair costs) than their competitors.
gnopgnip 9y ago
This is a little biased because Apple has a much smaller product line, just professional and ultraportable, no affordable models. If you are comparing professional type laptops, Dell and Lenovo and HP are more comparable for durability and often have better parts availability and repair ability.
Scoundreller 9y ago
> working spare parts from dismantled products I encourage everyone to sell their spare Apple products for parts. The recoveries are surprising. And because all the parts are designed to one spec, you don't have a bazillion screws to deal with like non-Apple laptops.

verisimilitude 9y ago

His comments about the keyboard in the current MacBook Pros are particularly apt: https://www.youtube.com/watch?v=4KuVvb9DTaU https://www.youtube.com/watch?v=4KuVvb9DTaU So, even a person holding 1 (2, 3!) genuine Apple keyboard(s) in their hands likely still couldn't do the repair -- they'd have to get a new top case. Out of warranty, I've heard it is a $500 repair. That seems to be a direct consequence of ignoring repairability (the maintainability ship sailed long ago).