3 ms·
"You could do things that are inside the posted rules, but if you are violating the intent of the rules, like every item you’re purchasing you’re using and then
by avs733 9y ago
"You could do things that are inside the posted rules, but if you are violating the intent of the rules, like every item you’re purchasing you’re using and then returning, then at a certain point in time you become not a profitable customer for that retailer,”
Uh...I'm not a lawyer but I really don't think that interpretation of contract law would hold up in court. They offered a contract to purchase an item, the consumer accepted it. Making that contract then reliant on their intent rather than whats written seems a pretty obvious violation of Contra proferentem...am I nuts?
- gweinberg 9y agoMost likely the contract doesn't require them to accept returns at all.
- avs733 9y agoI think that is a really anti-consumer way to read this: https://www.bestbuy.com/site/help-topics/return-exchange-policy https://www.bestbuy.com/site/help-topics/return-exchange-pol...
- lotu 9y agoDead link
- kevin_b_er 9y agoLink dead. It now a return "promise".
- grkvlt 9y agoFrom the actual link [0] Like many retailers, we use a third party to help prevent losses by detecting improper returns [...] Reimbursements on returns lacking proof of purchase may be denied or limited and state sales tax and fees will not be reimbursed. [...] If we caution you or deny your return, you may request a copy of your Return Activity Report by calling 1-888-224-1920 So, they don't promise to unconditionally return items. I wonder what a 'Return Activity Report' looks like? 0. https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 https://www.bestbuy.com/site/help-topics/return-exchange-pol...
- eridius 9y agoThis is probably why they don't stop you from doing the return you're trying to do, but instead tell you that you are banned from any future returns. Though I don't know how that would hold up if you'd already bought a second item that you wanted to return the next day.
- lotu 9y agoA return policy doesn't mean the store is a 15 day rental service with no cost. Those exist but they cost money. So the idea that returns aren't unlimited is reasonable. I'm going to suspect the the lawyers that draft the language know what they are doing the Mr. Rittman who is a VP not a lawyer is not speaking using accurate legal terminology but rather colloquial terminology. There is still a huge problem in contract law with how contracts between large companies and individuals are neither read nor understood by the individual but we pretend that they did.
- 21 9y agoThe court is not retarded. Everyone knows what's the purpose of return service. I'm sure no court will have a problem siding with the company if you are a serial returner.