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I could not tell you how much a Chromecast costs. Or even a FireTV for that matter. And I shouldn't have to know the MSRP to know if I am getting scammed. And

I could not tell you how much a Chromecast costs. Or even a FireTV for that matter. And I shouldn't have to know the MSRP to know if I am getting scammed. And once Amazon replaces the "buy now with one click" button with "please read every word on this page before purchasing" button we can talk. Amazon wants fast and brainless purchasing.

totalZero 9y ago
I get where you're coming from about how much due diligence is reasonably required of a customer, but at the same time, ignorance of the product you're buying is not a very good defense.
- guitarbill 9y ago
  There's ignorance, and then there's getting misled. Amazon's search is essentially saying this = Chromecast. You type in Chromecast, top hit is something that looks like a Chromecast, clearly engineered to mislead, right down to the logo. Yes, technically it doesn't say it's a Chromecast, and most of the 5 star reviews are barely coherent or obviously shills, so it doesn't take a genius. But still it's a shitty experience, especially if you aren't a technical person. Even as a technical person, it's a shitty experience, you can't get what you wanted, and might spend 10 minutes looking, sifting through shite knockoffs, wondering why there aren't any real Chromecasts (like I did). This is how you ruin the reputation of your business very, very quickly.
  - totalZero 9y ago
    Maybe the difference between our views involves where the blame ought to lie. I think it's hard to argue that Amazon has prima facie done anything malicious here, unless they have made special accommodations for the product, and/or have changed their search algorithm for the word "Chromecast." At worst, they are allowing someone else to sell a misleading product with the Chrome logo. But even if the logo were different, I suspect people would still be complaining.
  - Dylan16807 9y ago
    > Amazon's search is essentially saying this = Chromecast. Are you familiar with Amazon's search? Most searches have items in the completely wrong category on the first page. It being wrong is expected, not evidence of fakery.

totalZero 9y ago

I get where you're coming from about how much due diligence is reasonably required of a customer, but at the same time, ignorance of the product you're buying is not a very good defense.

guitarbill 9y ago
There's ignorance, and then there's getting misled. Amazon's search is essentially saying this = Chromecast. You type in Chromecast, top hit is something that looks like a Chromecast, clearly engineered to mislead, right down to the logo. Yes, technically it doesn't say it's a Chromecast, and most of the 5 star reviews are barely coherent or obviously shills, so it doesn't take a genius. But still it's a shitty experience, especially if you aren't a technical person. Even as a technical person, it's a shitty experience, you can't get what you wanted, and might spend 10 minutes looking, sifting through shite knockoffs, wondering why there aren't any real Chromecasts (like I did). This is how you ruin the reputation of your business very, very quickly.
- totalZero 9y ago
  Maybe the difference between our views involves where the blame ought to lie. I think it's hard to argue that Amazon has prima facie done anything malicious here, unless they have made special accommodations for the product, and/or have changed their search algorithm for the word "Chromecast." At worst, they are allowing someone else to sell a misleading product with the Chrome logo. But even if the logo were different, I suspect people would still be complaining.
- Dylan16807 9y ago
  > Amazon's search is essentially saying this = Chromecast. Are you familiar with Amazon's search? Most searches have items in the completely wrong category on the first page. It being wrong is expected, not evidence of fakery.