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A major reason why upstarts like Netflix could successfully disrupt old guards, while banks and healthcare industries are still largely immuned despite huge ine
by nopinsight 9y ago
A major reason why upstarts like Netflix could successfully disrupt old guards, while banks and healthcare industries are still largely immuned despite huge inefficiencies in the way they operate, is the trust factor.
People don’t mind trying out a new entertainment service by a small startup especially they get a free trial month. If it breaks, so what? The same cannot be said about places they choose to manage their finances or health.
Perhaps it might be more promising for a new partnership by big-names in adjacent industries, such as the Amazon-Berkshire Hathaway-JP Morgan healthcare initiative, to disrupt these trust-based industries.
If there is a good way to accelerate the process of consumer trust building, it might allow more newcomers a chance of disruptions. It should result in lower costs and economic surpluses for the consumers. ‘How?’ is the 64-million-dollar question.