3 ms·

"Can I have your name [again]?" "Could you please transfer me to [name] as they were helping me out previously with this issue?"

• amelius 9y ago
  That's difficult to ask when you are kicked out of the session with a "have a nice day, please rate this conversation". Come on, just give me a link to click on or an email address.
  • the-dude 9y ago
    When I get connected I always take a note of the persons name, and ask for it if it not given upfront.
    • deleted 9y ago
      [deleted]
• pjc50 9y ago
  At this point you discover that everyone in the call centre is called "Dave" for professional purposes.