4 ms·

The UX in most software made for the government is terrible. At the end of the day, I think anyone clicking any button in that list should have been well aware

by datpuz 9y ago

The UX in most software made for the government is terrible. At the end of the day, I think anyone clicking any button in that list should have been well aware of what those buttons do especially since clicking that button was a routine part of the shift change process in that shop. Bad UX, sure. But that person dun goofed.

seanmcdirmid 9y ago
Aka, blame the user, not the design. The FAA got away from that because it caused too many planes to drop out of the sky. Sure, user errors will happen, but designs should try to avoid them and mitigate their consequences.
derekp7 9y ago
Often times a web page will have buttons that dance around the screen, if the page is still loading elements. That can cause misclicks too.
- jpindar 9y ago
  I hates that so much, especially on mobile sites which load so slowly that a miss click takes ages to recover from.
  - sokoloff 9y ago
    I don't think this is at all accidental.
- datpuz 9y ago
  Actually the Hacker News mobile app for iOS has done this for as long as I can remember and it's extremely annoying that it still hasn't been fixed. After opening the app, if I click a post right as it updates, I'll often click whatever just loaded in its place.
jcadam 9y ago
I've been a software engineer in the defense industry my entire career. No contract I've ever been a part of included a UI/UX designer, I rather doubt the customer would have been willing to pay for one. Interfaces are always designed by the programmers alone, and they are universally awful. Heck, several years ago I remember having to learn Blender so I could create 3D models for some simulation software (no one else to do it, guess it's me again -> here have some rockets that look like something out of 1950s scifi). Apparently the folks writing the contract didn't think we'd need anyone with any 3D art skills to create 3D visualization software.
- csours 9y ago
  See also USS McCain: https://medium.muz.li/ui-confusion-almost-sunk-a-us-destroyer-6232e8c4e59e https://medium.muz.li/ui-confusion-almost-sunk-a-us-destroye... https://arstechnica.com/information-technology/2017/11/uss-mccain-collision-ultimately-caused-by-ui-confusion/ https://arstechnica.com/information-technology/2017/11/uss-m...
BearGoesChirp 9y ago
People are going to goof at a certain rate. We need to design systems to withstand at least some rate of goofing. We wouldn't get rid of seat belts and just tell people to not goof. Sometimes the goofing is criminally negligent, sometimes it isn't. In this case, I'd say it wasn't.

by datpuz 9y ago

seanmcdirmid 9y ago

Aka, blame the user, not the design. The FAA got away from that because it caused too many planes to drop out of the sky. Sure, user errors will happen, but designs should try to avoid them and mitigate their consequences.

derekp7 9y ago

Often times a web page will have buttons that dance around the screen, if the page is still loading elements. That can cause misclicks too.

jpindar 9y ago
I hates that so much, especially on mobile sites which load so slowly that a miss click takes ages to recover from.
- sokoloff 9y ago
  I don't think this is at all accidental.
datpuz 9y ago
Actually the Hacker News mobile app for iOS has done this for as long as I can remember and it's extremely annoying that it still hasn't been fixed. After opening the app, if I click a post right as it updates, I'll often click whatever just loaded in its place.

jcadam 9y ago

I've been a software engineer in the defense industry my entire career. No contract I've ever been a part of included a UI/UX designer, I rather doubt the customer would have been willing to pay for one. Interfaces are always designed by the programmers alone, and they are universally awful. Heck, several years ago I remember having to learn Blender so I could create 3D models for some simulation software (no one else to do it, guess it's me again -> here have some rockets that look like something out of 1950s scifi). Apparently the folks writing the contract didn't think we'd need anyone with any 3D art skills to create 3D visualization software.

csours 9y ago
See also USS McCain: https://medium.muz.li/ui-confusion-almost-sunk-a-us-destroyer-6232e8c4e59e https://medium.muz.li/ui-confusion-almost-sunk-a-us-destroye... https://arstechnica.com/information-technology/2017/11/uss-mccain-collision-ultimately-caused-by-ui-confusion/ https://arstechnica.com/information-technology/2017/11/uss-m...

BearGoesChirp 9y ago

People are going to goof at a certain rate. We need to design systems to withstand at least some rate of goofing. We wouldn't get rid of seat belts and just tell people to not goof. Sometimes the goofing is criminally negligent, sometimes it isn't. In this case, I'd say it wasn't.