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My newly found issue with Dell and the XPS 13 9360 series is their insane costs. Dell you see wont give you an indication of cost, instead you must send the la
by TeamMCS 9y ago
My newly found issue with Dell and the XPS 13 9360 series is their insane costs.
Dell you see wont give you an indication of cost, instead you must send the laptop back at a cost of £40.
Stupidly I thought they'd be fair, but no they came back with a quote for £626. They had no interest in offering a discount - so I told them to send it back and get shoved.
£40 was the cost of my laziness. Now I'll just DIY for significantly less.
Worth baring in mind if you're not confident repairing the machine yourself.
- 1123581321 9y agoIt's hard to evaluate this without context. What was wrong? What were independent repair shops offering?
- TeamMCS 9y agoThe LCD panel had cracked, digitizer was fine. Long story short, the quickest, easiest fix is to replace the entire display + chassis. In Singapore I was quoted $500sgd but I wasn't sure how long I was hanging around for so I didn't want to risk it.