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No, the consumer doesn't have enough information in this case. They are more than likely going to buy a new phone rather than a new battery.
by chowyuncat 9y ago
No, the consumer doesn't have enough information in this case. They are more than likely going to buy a new phone rather than a new battery.
- MBCook 9y agoUnder the old software, where the phone would randomly turn off on you, what do you think they would’ve done? Probably the same thing. Buy a new phone.
- singhrac 9y agoI think the argument is that one would notice that the battery drains very quickly, and starts shutting off at a certain percent. Then they could know the battery is a problem, and pay $79 to get that replaced, instead of upgrading.
- MBCook 9y agoThat makes sense. So I question the question is would users be happier having their phone slow down or having the battery appear to drain extremely fast? I guess my answer to that would depend on how bad the average “slowdown“ is. I think you’re right if the issue is serious, but if most people only take a 10% hit when your phone is old then the slowdown may be a better option.
- goialoq 9y agoThat's not how it works. The phone crashes when the CPU load spikes higher than the degraded battery can support.
- MBCook 9y agoI think this Siri there is that if the battery is only capable of supporting full voltage when it’s charged to 80% or more, then you consider that top 20% the full range of the battery and when the battery gets to 80% actual charge you tell the user it’s at zero. I’ll admit that I’m not sure how possible that is. If this technique would let you pretend that the battery only had half its capacity left without slowing down the phone then that maybe one thing. If even a slight battery degradation meant you have to pretend the phone only had 1/20th of its original battery left then obviously that’s pointless.
- dingo_bat 9y agoThe random shutdowns sound like a technical problem with the phone. The correct solution is for Apple to fix it. It doesn't happen on any other flagship phone. So you are being disingenuous in listing that as a choice. The real choice is between slowing down the whole phone or the battery lasting a day instead of a day and a half. Or another choice is for Apple to include bigger batteries so that the degraded battery still provides a day and a half of usage.
- chowyuncat 9y agoThe consumer-friendly response is a large notification that explains that the battery should be replaced while also downclocking.
- MBCook 9y agoI agree completely. Whatever Apple did, that should have been included. I’m glad they’re doing it now.