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More importantly, with GDPR you are not allowed to deny customers service even if they choose not to share their data.
by bostik 9y ago
More importantly, with GDPR you are not allowed to deny customers service even if they choose not to share their data.
- e12e 9y ago... Deny service if the customer no longer grants you access to personal data not essential for you to provide the service. A delivery address is essential in order to be able to deliver goods, shoe size is essential in order to deliver shoes - shoe size and address isn't essential in order to allow pseudonymous messaging. You are in general, not allowed to store personal data without "proper purpose" even with content - the GDPR has provisions against data mining.