"We didn’t think hard enough about how our actions would affect the community, and we’re sorry for letting you down." Yes, I know, Mozilla. I've been telling y

"We didn’t think hard enough about how our actions would affect the community, and we’re sorry for letting you down." Yes, I know, Mozilla. I've been telling you this for 18 years now, and you still don't listen. I've called annoying, an unfair critic, and an asshole, and yet I've been RIGHT every time. And I've taken the time to tell you this for years because I CARE. That's why I spent years as a bug triager, a teacher to new triagers, a community member, a community news site publisher, and potential employee. And it's why I gave up on you about 3 years ago. Mozilla has always had a tone-deafness about criticism pertaining to it's public perception, and I have absolutely no reason to believe it will change. An idea takes hold, and people who suggest that maybe it might be perceived in a different light are ignored and shut out. Mozilla can't learn from its mistakes, and it's very sad, because they're not mistakes that are costly to avoid.