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App with local notification will crash iOS Springboard on Dec. 2
- thisisit 9y agoIs there an official Apple page already for this? If not I wonder how many people will end up restoring their iOs devices.
- BinaryIdiot 9y agoWhoa. That's pretty bad. According to someone in Australia the Apple Stores there are getting swamped! https://twitter.com/jeremybank/status/936775902121226240 https://twitter.com/jeremybank/status/936775902121226240
- johansch 9y agohttp://www.straitstimes.com/singapore/crowd-gathers-at-apple-store-in-orchard-road-over-1112-ios-bug-that-crashes-phone http://www.straitstimes.com/singapore/crowd-gathers-at-apple...
- zaphirplane 9y agoNo it’s not crashing for me, hmm it actually crashed once at midnight
- GrandTheftR 9y agoReddit thread: https://www.reddit.com/r/iphone/comments/7gzntq/psa_iphone_rebootrespring_issues_megathread/ https://www.reddit.com/r/iphone/comments/7gzntq/psa_iphone_r... seems the solution is to set clock back, will set iPhone to do not disturb help this?
- userbinator 9y agoA comment there mentions the specific time that causes it: I found that the crash problem occurs when the datetime is after 2017 Dec 02, 12:15am. The problem does not happen at 12:14am, but once the time goes past 12:15am, and I do a hard reset, the problem returns. ...the real question then, is what is special about 2017-12-02 00:15 ? It's not a leap day[1], there are no leap seconds, and nothing about the epoch timestamp stands out either. I'd love to read about the cause of this bug. [1] Leap years have caused similar problems before: http://bit-player.org/2009/the-zune-bug http://bit-player.org/2009/the-zune-bug
- GrandTheftR 9y agoThe reddit thread updated to recommend against adjusting clock. It suggests to turn off local notification for app that uses repeating notification, such as daily reminder.
- deleted 9y ago[deleted]
- johansch 9y ago"It reproduces only actual device runnning with iOS11.1.2 or iOS11.1.1." https://github.com/ktakayama/NotificationCrash https://github.com/ktakayama/NotificationCrash
- peterburkimsher 9y agoI can confirm that an iPhone 4S 64GB from 6 years ago running iOS 6.1.3 still runs perfectly today, just like it always did. It's also not too hard to repair by myself.
- TheCoreh 9y agoWhat apps still support iOS 6 to this date? Several websites are probably also broken on Safari on iOS 6... If so, what's the difference between running this version and just using a feature phone?
- tinus_hn 9y agoNot to mention the lack of security updates. Basically your only protection is that people lost interest in these phones.
- peterburkimsher 9y agoSecurity for what purpose? My iTunes account isn't tied to a bank account or credit card. My contact list isn't that valuable. I don't have anything worth stealing. My security was compromised when I jailbroke my phone in order to install lots of tweaks (I've had the swipe up gesture as a home button, like the new iPhone X, for years). In that time, I've not missed the lack of security, and I have benefitted from the local offline backups that aren't encrypted.
- tinus_hn 9y agoI don’t know if there is a standard page to refer people to that have this ‘I have nothing to hide so I don’t need security’ mindset but there should be one. You are endangering your friends and family and potentially annoying the rest of the Internet.
- mastax 9y agoI bet this'll be a front-page story tomorrow simply because some significant portion of journalists will be affected.
- saghm 9y agoFrom reading the Twitter thread and these comments, I'm not quite sure I understand what actually is happening/will happen to people's phones. Any chance someone could explain what's up to someone with little to no iOS knowledge?
- loopfor 9y agoWell, what's happening to my phone is that every few seconds screen blanks out, running apps crash and the phone goes back to the lock screen. The battery is also draining fast and the phone is warm to the touch.
- jamra 9y agoThe battery drain screams of planned obsolescence. But there is always the possibility that it’s proprietary hardware just requires them to write code that just obliterates our battery.
- ubernostrum 9y agoRelaunching is probably an expensive operation. Which would reasonably drain the battery if it happened a lot, just the same as, say, playing a CPU-intensive game would. Not everything has to have a malicious explanation.
- matthewmacleod 9y agoNo it doesn’t. This is a belief without any merit whatsoever. There is approximately zero chance that Apple are deliberately causing iPhone batteries to drain faster so that people will buy new iPhones.
- nikanj 9y agoWell, no. But comparing the overall resource demands of iOS 6 and iOS 10 (the first and last iOS available on iPhone 5), it's very clear that the latter is an absolutely pig. Burning through more CPU, RAM and IOPS = faster battery drain. I doubt Apple is deliberately adding bloat to iOS, but every major version is definitely heavier than the previous one.
- ghostcluster 9y agoHow many gigantic software disasters can Apple have in one week?
- datahack 9y agoIt’s been a bad week for apple. Before the next spate of “what happened to quality at Apple” articles come out... I would love to know objectively if there are actually more problems or if it’s just bigger impact or an unfortunate run of problems (happens...).
- ghostcluster 9y agoBefore this year, I had never seen an Ars Technica review of a major OS X release with a GIF like this: http://cdn.arstechnica.net/wp-content/uploads/2017/09/Sep-23-2017-12-41-55.gif http://cdn.arstechnica.net/wp-content/uploads/2017/09/Sep-23...
- nikanj 9y agoWhich article is that from?
- ghostcluster 9y ago> Unfortunately, my experience with the new Metal-driven window server hasn’t been flawless. I’ve run into graphical glitching on both my MacBook Pro and iMac that have persisted into the GM build, and I’ve seen developers on Twitter posting about the same thing. Most of the glitches seem benign (blinking videos, webpages, or 3D graphics), but some seem serious (I can reliably make Finder windows flip out as in the GIF above, and older Nvidia systems have been running into kernel panics throughout the beta process and into the GM). Hopefully, these are issues that can be ironed out in the first couple High Sierra updates and are not ongoing discoveryd-type problems that Apple needs to walk back. https://arstechnica.com/gadgets/2017/09/macos-10-13-high-sierra-the-ars-technica-review/7/#h1 https://arstechnica.com/gadgets/2017/09/macos-10-13-high-sie...
- loopfor 9y agoWow, is that what's happening? I'm in New Zealand, couldn't figure out what was happening with battery drain + continuous crashing even after factory reset and restore. I guess I messed up with the restore.
- mwill 9y agoThis is crazy, I haven't gone up to iOS 11, not having the problem, is this a problem going forward? ie if you set your date to Dec 3 does it still happen? Can't wait to see a write up on how this happened and why.
- Angostura 9y agoIf you’re on 11.1.2 and not having the problem, then you don’t have an app with local notifications. In my case it was the Pebble app, apparently. Turning off it’s notifications stopped the constant respringing, though has presumably left we with a much dumber watch.
- m3kw9 9y agoNo crash here, schedule the moon symbol on from now till 11:59pm you could be fine
- Jyaif 9y agoIn malaysia; can confirm the springboard crash ("caused" by the uber app)
- saagarjha 9y agoDoes anyone know why this is happening? I see a lot of testing of when this happens, but I don't see any reasons presented of why.
- anton_gogolev 9y agoAnd nothing from Apple yet, right? Apparently, engineers are hard at work releasing a fix, so there should be known workarounds. Or at least it’s known to them what is actually causing the issue. Instead, we have hordes of people resetting their iPhones, adjusting dates and times, fiddling with notification settings and generally stumbling in the dark. What would hurt them more, I wonder: publicly admitting that there is an issue (on a massive scale) and listing workarounds, or keeping total radio silence and then publishing a “whoopsies, we screwed up” after the fix is ready. All the while all their support centers are drowning in calls.
- robbiet480 9y agoApple can’t QA software anymore, so I’m sitting in my hotel at Disneyland trying to go to bed but actually upgrading two iPhones to iOS 11.2 beta so that we can use them in the parks tomorrow since the beta is the only confirmed way thus far to avoid it without losing something (access to apps that time check or notifications for apps). Fantastic.
- bitmapbrother 9y agoOn the plus side, Animoji has been rock solid.
- bsaul 9y agoI heard gesture on iphoneX were pretty cool too. That tells a lot where the management focus is on these days.
- zootm 9y agoI had a look in Software Update and apparently iOS 11.2 is now available (not as a Beta release). Since people were reporting the Beta didn't have the issue, maybe Apple just released it?
- songgao 9y agoThere’s an official guide now: https://support.apple.com/en-us/HT208332 https://support.apple.com/en-us/HT208332
- Khaine 9y agoI fortunately have not experienced this, despite living somewhere where it is already the 2nd (no doubt because I've disabled most notifications). But Apple seriously needs to fix its QA processes. Microsoft was a security laughing stock in the early 2000s and they invested heavily into secure coding methodology, tools, and standards. Now it is Apple's day of reckoning. Apple must demonstrate that they have learnt this lesson and commit to fixing the security and quality control processes they have.
- bsaul 9y agoI think Apple has a bigger problem. Microsoft has always been a software shop. Apple culture has shifted throughout the time, between software and hardware. I wonder if what we’re witnessing now isn’t the consequence of putting tim cook and ives at the top, without a « software guy ».
- ben_w 9y agoInclined to agree. The first significant feeling I had their QA wasn’t as good as it should’ve been was Ive showed off the (unready) post-skeuomorphic UI. I’m still not a fan of buttons being text with invisible edges, not even as a default I can override.
- ghostcluster 9y agoCraig Federighi is the software guy, succeeding Bertrand Serlet and Avie Tevanian as VP in charge of software. He's only been at Apple since 2009, though according to Wikipedia, he did work at NeXT in the 90s leading WebObjects. He's very charismatic and charming in the keynotes, but maybe he deserves some scrutiny for Apple's recent sfotware problems? Though some of it has to be the yearly cycle of releases and the pressure for glitzy features every Summer and Fall.
- jrs95 9y agoI suppose you could ultimately try and place some blame on him but I feel that it's more likely an issue with middle management. Is that his fault to an extent? Perhaps, but it's hard to tell without knowing a lot more than we ever will without being at Apple.
- jonstjohn 9y agoI landed in Australia this morning and as soon as my phone updated to Dec 2 on the new network my phone started locking up immediately. It would go to the loading screen (spinner in middle of screen) every 8-12 seconds then reset to lock screen after 4-5 more, making it nearly impossible to even access settings for more than a few seconds. I was able to disable local notifications for the apps that I know use them after 3 or 4 tries (required some quick navigation to get to the right screen before it locked up). I captured the logs on a number of occasions but and saw a few anomalies in the logs including this one: iPhone kernel[0] <Notice>: 2404.102 memorystatus: killing_highwater_process pid 736 [SpringBoard] (highwater 16) - memorystatus_available_pages: 26834 Possibly SpringBoard consuming too much memory because of the bug? Additional saw some of these, although not sure if they are a factor: iPhone dasd(DuetActivitySchedulerDaemon)[107] <Notice>: com.apple.healthd.achievement-asset-manager:E60402:[ {name: NetworkQualityPolicy, policyWeight: 11.400, response: {Decision: Must Not Proceed, Score: 0.00, Rationale: [{[wifiQuality]: Required:100.00, Observed:50.00},{[networkPathAvailability]: Required:1.00, Observed:1.00},]}}
- giovannibajo1 9y agoIt’s a calendar bug. Local notifications are/can be scheduled 30 days in advance, so on Dec 2nd they can be scheduled on Jan 1st. I saw crash logs on Twitter mentioning “month 13”, so it looks like there’s an off by one bug in that calendar handling code
- stesch 9y agoStupid mistakes by big companies helped me fight the imposter syndrome.
- deleted 9y ago[deleted]
- userbinator 9y agoThat makes it all the more unusual, because I have not heard of Apple devices having problems on Dec 2 before now; unless they're rewriting everything frequently, which may also explain a few of the other severe bugs they've produced recently... yet another argument for not replacing things entirely just because they're "old" --- software needs time to mature and stabilise, and have its bugs fixed. Something as simple as a date addition should've been perfected by now.
- jordansmithnz 9y agoShoot, I have an app on the App Store with a user count in the hundreds of thousands, and local notifications are one of the main features. Can't say I'm looking forward to responding to App Store reviews tomorrow (although I guess just for users that figure out it's the notifications causing the restarts?). I understand why Apple software has bugs - it's practically impossible to write perfect software. However, it does seem like in the last year, the quality bar has dropped significantly. The number of iOS 11 bugs I've had to work around during development is crazy.
- PhasmaFelis 9y agoI recently got a second-hand iPhone 6 running iOS 10, and this week I keep getting happier and happier that I didn't upgrade to 11.
- reacharavindh 9y agoStill feeling better about sticking with iOS 10 on my iPhone 6S. Enjoying the original battery life and some sanity at the cost of "cutting-edge" features. Apple is going to be treated like the old IBM and Microsoft from now on. Always wait until they figure their stuff out AFTER their public release.
- stesch 9y agoWhat's so special about this date? https://www.wolframalpha.com/input/?i=2017-12-02+00:15+to+unix+time https://www.wolframalpha.com/input/?i=2017-12-02+00:15+to+un... ==> 1512170100 That's not it. (Not like the KMail crash on 2001-09-09. :-)
- mcintyre1994 9y agoFrom this comment: https://news.ycombinator.com/item?id=15831385 https://news.ycombinator.com/item?id=15831385 Basically, you can do notifications up to 30 days ahead, 2nd December + 30 days = 1st January, something overflows and thinks month(January) = Month(December)+1 instead of correctly looping around.
- ksec 9y agomacOSX High Sierra and iOS11, both are the worst release in their respective OS, in the same year. I could partly argue the misstep in hardware as Johnny and his team as well as other department were likely too focused on Apple Park, arguably the biggest Apple product release since the Mac and iPhone. But I just cant relate how and what Software had to do with Apple Park. Sloppy Software release, iOS 11 GM leaked by rogue employee, Homepod firmware with new info and release. Root bug, Springboard crash. And last time i checked, the iCloud Drive and Whatsapp backup syncing issues is still there, wasting potentially multiple hundreds GB/month of bandwidth in the background. When the video of an employee's daughter filming at Apple HQ, which her father allows it and spoke about he is working on Apple Pay, the first thought that came to my mind was "sloppy". It tells me something were wrong in Apple, because literally all previous, and current long time Apple employees freaked out when they saw it. Something is missing since Steve Job's left. It is the fear, the worry whether you are doing your job good enough to please him. The yardstick of quality, in an environment where excellence is the norm and expected. P.S - I know everyone loves Crag Federighi, but i do miss Scott Forstall.
- deleted 9y ago[deleted]
- skinnymuch 9y agoWhat's wrong with High Sierra? When I upgraded to Sierra, my OS got a bit buggy. I was hoping High Sierra would fix some of this. But I haven't upgraded out of fear that it would make things worse. Sadly this may be the case.
- yladiz 9y agoIn my experience, High Sierra is pretty much the same as Sierra. There isn't that much difference between the two, but I've run into three annoying and consistent bugs: pressing command+space doesn't always open Spotlight Search, meaning sometimes I have to press it twice; there is a memory leak in WindowServer that causes OS instability over time (my WindowServer currently says 27.94GB in Activity Monitor); and, using QuickTime in fullscreen sometimes causes weird fogging issues in the video, making it look washed out when anything besides the video is on screen (like the QT controls, mouse cursor). The only one that really causes me major problems is the WindowServer memory leak, because it sometimes randomly cause freezing in the entire OS, sometimes not unfreezing and requiring a restart.
- aklemm 9y agoI woke up to this gem today. For me, Headspace was the culprit. Deleting it allowed me to start the update process. Hopefully that fixes all cases. The Golden Age of Apple has ended, and looking back, it was truly a Golden Age of personal computing in terms of quality and usability. I moved to a Windows laptop last week; it's o.k. Not terrible. But I'd say MS elevated themselves and Apple stepped back and they've met in the middle to offer us only mediocrity. /rant
- NelsonMinar 9y agoSpringboard. Springboard is the culprit. It is a core part of iOS and it is crashing.