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For anyone interested in solving this problem in their own business—we take privacy extremely seriously at Scale API (http://www.scaleapi.com http://www.scaleap
by ayw 9y ago
For anyone interested in solving this problem in their own business—we take privacy extremely seriously at Scale API (http://www.scaleapi.com http://www.scaleapi.com) and implement numerous safeguards operationally and technically to ensure this doesn't happen.
- mLuby 9y agoInteresting. Can you describe these safeguards in any level of detail? Letting a human see clients' personal info seems fundamental to the OCR transcription process whether it's MTurk or Scale.
- sandmansandine 9y agoI'm also interested in this, looking at Scale and their jobs page I don't see that they're hiring for any of their transcribers or people to turk any of their other services, so the humans are outsourced I assume.
- sjg007 9y agoTraditionally, this type of work is outsourced to the Philippines sometimes India and China (depending on language skills).
- halflings 9y agoOn your homepage: "Scale is the easiest way to build human-powered features. It's 100x better than Mechanical Turk." What do you mean exactly by "100x better than Mechanical Turk"?
- dailyvijeos 9y agoLOL. They must also have a patent on quantifying qualitative BS while badmouthing their competition. So professional too.
- deepGem 9y agoI'll be interested in understanding the technical safeguards as well, since I am breaking my head on how to do this. One of my projects was about doing OCR on some confidential satellite images and we didn't want to outsource the OCR process solely because we couldn't figure out a scalable way to obfuscate data selectively in images. One early attempt was to recognize numbers using MNIST, get the boundary and clip that boundary with a similar sized black square. This doesn't work for all forms of text though.
- jlgaddis 9y agoWhat text were you reading from a satellite?
- mulmen 9y agoLicence plates, credit card numbers, text messages, your page number in Game of Thrones, normal spy satellite stuff. /s Seriously though maybe the text wasn't in the image as much as metadata attached to it? Something like the lat/long and time of the image? I don't really know, it's a good question.
- deepGem 9y agoOk these were regular land images (I think at 10m resolution) which had some text descriptions on the images. We deemed the text to be confidential enough not to outsource. Def, not spy satellite stuff :)
- ocrcustomserver 9y agoAre you still interested in this? I might be able to help.
- deepGem 9y agoI should clarify, we didn't use satellites directly, we just used the images given by a third party.
- 9y ago
- mbesto 9y ago> we take privacy extremely seriously...implement numerous safeguards operationally and technically to ensure this doesn't happen I hate that this is going to come off as snark, but a lot of tech startups make claims about executing "rigorous background checks" (Uber et al), which gets proven time and time again is not true at scale. So what specifically do you do to ensure this? How do I trust your organization?
- dailyvijeos 9y ago“no sugar added” “military-grade encryption” “in the next release” “the check is in the mail” “rigorous background checks” “act now and get to our [yearly] going out of business sale because once the doors close, we’re closed for good” (every personal ad) “you’re holding it wrong” “our missile shield works 97% of the time” “we need a break” “you’ll be so tired of all the winning”
- goialoq 9y agoJust look at the reputation they've built up over the years.
- lawrenceyan 9y agoThe "Scale" in your name ScaleAPI seems somewhat disingenuous given the fact that you're company seems to be based purely on using humans to do things.
- ocrcustomserver 9y agoOr self-host it and never send out any data. (I'm offering a self-hosted solution for OCR)
- semerda 9y agoCurious, how do you meet HIPAA compliance when dealing with PII? And don't tell me you don't have enough PII to be an issue. Think Social engineering.