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• api 9y ago
  We selected their three data center EU region precisely because they were three separate data centers, so not happy. This is clearly bad design. I think we're now going to have to look into multi-provider options. The only way to be solidly up is to be hosted by more than one company at more than one data center. I've also heard stories of billing nightmares where you get locked out of a cloud provider account, so that's another thing.
  • vim_wannabe 9y ago
    >locked out of a cloud provider account I guess this is already a reason by its own. It, among other problems, is what happens when we go from small "local" providers you can actually call to automated global providers that cannot provide immediate support even if they tried.
    • dx034 9y ago
      That's the problem with this trade off. The small providers tend to have good support and someone you can reach if anything goes wrong but they won't have experts on site 24/7. The large ones have dozens of them on call at all times but lack in support (unless you pay a lot).