5 ms·

Regrettably, this is COMPLETELY normal. I worked in the CEDIA industry for a number of years, and was in direct competition with Logitech-- at one point we wer

Regrettably, this is COMPLETELY normal. I worked in the CEDIA industry for a number of years, and was in direct competition with Logitech-- at one point we were even going to buy their remote division. My company was allergic to sustaining engineering. We would toss a buggy 1.0 iOS / Android app onto their respective stores and then forget about them. It felt dirty. I hated it. When Apple's 64-bit transition happened, I dutifully warned my managers, was given no resources to get out ahead of the problem, and a year later all of our apps were kicked out of the App Store. It was hilarious, but not for our customers. :-/

bonestamp2 9y ago
Has the company continued to make a healthy profit? I mean, I'd hope that customers would care but sometimes I wonder if it actually affects the bottom line?
- oceanghost 9y ago
  Yes they do. Most of the income is derived from B2B sales such that you don't know you're buying the product. Just like LifeLock is really just reselling Equifax credit monitoring :)
  - sitkack 9y ago
    I want to spend money, but just reaching for the CC starts giving me the hives. Buyer's Premorse, regret for things not yet occurred. Why does everything suck?
    - oceanghost 9y ago
      If you want deep insight into the remote control market-- I am your man-- humanity, doubly so. Regarding humanity, the most important thing about any issue is what you're not considering. As humans we accumulate experience in proportion to our exposure to it. We are most vulnerable when life does not afford us an opportunity to accumulate that experience. Things people get ripped of on? Home purchases, cars, funerals, weddings, etc. you won't have an opportunity to accumulate more than a few of these experiences in your lifetime. You cant extrapolate a larger pattern from your interactions. As someone who has designed dozens of control surfaces-- let me you-- the problem is this: two dollar remote controls-- and believe me, tahts what we sold them to our OEMs for-- are "heads up" interfaces. Ipads, iphones, etc are "heads down" interfaces. A single function, 2$ remote with no display at all is a tactile interface. You can in the complete dark control your TV more or less. Our flagship, $1200 remote, wasn't as functional. People bought it anyways. I honestly don't know why.
      - sitkack 9y ago
        > We are most vulnerable when life does not afford us an opportunity to accumulate that experience. We fuck up the things we only do once. Scammers will gravitate to those events as they don't get punished by bad behavior. Ahhh, and this is why people use the big business, been around awhile car dealerships, funeral homes, etc. They get a solid dependable level of shafting instead of total shafting. I have yet to find a wireless bluetooth headset where I can reliably (more than 100 button pressed) operate the device when it is on my head. How do we fix capacitive touch buttons? Vibrator motor? Injection molded textures? Moar beeping?

bonestamp2 9y ago

Has the company continued to make a healthy profit? I mean, I'd hope that customers would care but sometimes I wonder if it actually affects the bottom line?

oceanghost 9y ago
Yes they do. Most of the income is derived from B2B sales such that you don't know you're buying the product. Just like LifeLock is really just reselling Equifax credit monitoring :)
- sitkack 9y ago
  I want to spend money, but just reaching for the CC starts giving me the hives. Buyer's Premorse, regret for things not yet occurred. Why does everything suck?
  - oceanghost 9y ago
    If you want deep insight into the remote control market-- I am your man-- humanity, doubly so. Regarding humanity, the most important thing about any issue is what you're not considering. As humans we accumulate experience in proportion to our exposure to it. We are most vulnerable when life does not afford us an opportunity to accumulate that experience. Things people get ripped of on? Home purchases, cars, funerals, weddings, etc. you won't have an opportunity to accumulate more than a few of these experiences in your lifetime. You cant extrapolate a larger pattern from your interactions. As someone who has designed dozens of control surfaces-- let me you-- the problem is this: two dollar remote controls-- and believe me, tahts what we sold them to our OEMs for-- are "heads up" interfaces. Ipads, iphones, etc are "heads down" interfaces. A single function, 2$ remote with no display at all is a tactile interface. You can in the complete dark control your TV more or less. Our flagship, $1200 remote, wasn't as functional. People bought it anyways. I honestly don't know why.
    - sitkack 9y ago
      > We are most vulnerable when life does not afford us an opportunity to accumulate that experience. We fuck up the things we only do once. Scammers will gravitate to those events as they don't get punished by bad behavior. Ahhh, and this is why people use the big business, been around awhile car dealerships, funeral homes, etc. They get a solid dependable level of shafting instead of total shafting. I have yet to find a wireless bluetooth headset where I can reliably (more than 100 button pressed) operate the device when it is on my head. How do we fix capacitive touch buttons? Vibrator motor? Injection molded textures? Moar beeping?