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"Square has taken aim at the much larger goal of providing a tech-savvy alternative to the big banks, expanding out from payments to lending and online deposits
by Scaevolus 9y ago
"Square has taken aim at the much larger goal of providing a tech-savvy alternative to the big banks, expanding out from payments to lending and online deposits."
Note also that Square is not actively losing hundreds of millions of dollars a year, which is a point in favor of its value.
- ng12 9y agoBut Square's been "taking aim" at new markets for years: remember their Google Wallet competitor? Or what about Square Cash? I also remember them launching tons of new services (e.g. appointment scheduling) a few years ago, is there still momentum there? Square's had a firm hold on hip small businesses for half a decade, I'm still not convinced they can use that as leverage to build profitable services.
- thinkythought 9y agoAnecdote, but Cash is just as popular as Venmo among my friends/acquaintances/colleagues(mid-late 20s, pacific northwest). Everyone has both installed because you never know who's going to prefer which one or just happen to open that one first.
- ng12 9y agoVenmo isn't obviously profitable either, last I read PayPal was still trying to sell it to B2B merchants. Seems like more of the same problem -- lots of momentum, little monetization.
- StudentStuff 9y agoWell, how do you monetize such a service without Google Wallet, Square Cash, and <insert new entrant of the week> eating you alive? Everybody is running away from Visa/Mastercard processing and toward ACH (Dwolla & Popmoney) or debit based systems (Google Wallet, Venmo), and any fees essentially force whatever volume you have to jump to a competitor. Worst case, you'll see people using online bill pay to mail eachother's banks checks as that is free and low effort. People just don't want to pay to move money friend to friend, and the US is an anomaly with our extremely high credit card processing charges, where we're at 1.5% to 2% in interchange, the rest of the world is below 1%.
- wonder_bread 9y agoThat's very interesting, among my social circle (low 20's Northeast New England Area) Venmo has an implicit monopoly on the service. I doubt any of my non-cs friends have even heard of Square's offering.
- StudentStuff 9y agoVenmo is definitely king in Seattle, but people really don't understand how risky Venmo is for Craigslist and Facebook transactions. Since its F2F, if the person who sent you money contacts Venmo, that money will be returned to them without the ability for the receiver to get a word in edgewise.
- marrone12 9y agoReally? I've tried to contact Venmo in the past about an errant send and they told me I was out of luck.
- StudentStuff 9y agoContact your bank and reverse the debit transaction, like an errant check, you have rights when it comes to reversing a transaction. Most fraud is committed during the settlement period though, while Venmo holds the money: http://www.slate.com/articles/business/moneybox/2015/09/venmo_scam_and_fraud_why_it_s_easy_to_get_ripped_off_through_the_mobile.html http://www.slate.com/articles/business/moneybox/2015/09/venm...
- KGIII 9y agoSome of the trendier merchents have Square in my neighborhood. I'm in NW Maine. I just bought some alpaca wool and the nice lady swiped my card through a Square device attached to her phone. The pie lady takes Square too. I think the new coffee shop, down in the village, now has a real merchant account, but they did use Square. I've never even seen Venmo. Err... I'm old, but we have hip and trendy tourists? Ah well... Another anecdote for ya.
- 9y ago
- ryandrake 9y agoThey must be popular in pockets of people here and there, because I've never used either of them or seen them in the wild. I had to look up what Venmo was a week ago when someone mentioned it here. As far as I can tell, it's a "hipper" version of PayPal except it's not supported by web stores or anywhere else I might buy something. So cool I guess--I'm probably just an out of touch old fogey--I don't use Snapchat either.
- blackbagboys 9y agoVenmo - which in my experience is ubiquitous - is for sending money to and from friends and acquaintances (often for things like dinners, drinks, tickets etc), not for e-commerce (although my landlord takes venmo). Using PayPal would definitely be an 'old guy' tell.
- brandnewlow 9y agoThese points are addressed clearly and interestingly in TFA.
- deleted 9y ago[deleted]
- chaseadam17 9y agoSquare Cash is currently #38 on the chart for top free apps in Apple's app store. No other financial apps above it. Might be good momentum with that product at least.
- giobox 9y agoI'm curious what that actually means in real download numbers now. Remember in iOS 11, iOS games were split out into a seperate top chart, which I imagine means waaaaaaaaaaay less downloads are now needed to break the App Store's top 200 ranking for all other app types. Worth bearing in mind if using this as evidence of momentum.
- synaesthesisx 9y agoI wonder if that momentum will last when Apple Pay Cash rolls out next month - why install a third party app to send money to friends when you can do it via iMessage?
- wonder_bread 9y ago'Venmo' itself has become a verb rather than just a service so I doubt either of them have the necessary momentum to take these services to anything more than nominal levels of volume relative to the market lead
- sidegrid 9y agoWhat's a Venmo?
- Mz 9y agohttps://www.clickondetroit.com/consumer/how-venmo-became-a-verb-for-millennials https://www.clickondetroit.com/consumer/how-venmo-became-a-v...
- whostolemyhat 9y ago
- deleted 9y ago[deleted]
- rco8786 9y agoI use Cash far more than I use Venmo these days. Like maybe 90% Cash 10% Venmo.
- burnte 9y agoEvery week I see more friends and local small businesses using Square Cash. Ever month I see more local shops using Square POS with the fancy iPad holders and readers, etc. The feature set for those of us who use it to send invoices continues to grow, too, making them really a great solution.