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Whenever I am going to call someone, I use the dial pad but I start to type their name instead of their phone number. I feel like that is also pretty common so
by i_cant_speel 9y ago
Whenever I am going to call someone, I use the dial pad but I start to type their name instead of their phone number. I feel like that is also pretty common so I wouldn't say this is something where the costs would outweigh the benefits.
- dmix 9y agoGood point, even if I don't have them in my contact book with a name I still likely have called them previously, so I used the recent caller list and scroll + click on the number I recognize. I wouldn't say dialing a new number is a common use case for me. But that doesn't mean people don't do it often enough to warrant research. These generic "solved" UX issues are still things that millions of people do each day, given a billion phones, so it's well worth a modern UX study IMO.