7 ms·

Same experience here. Nothing done about a virtual mugging where the cabbie had no idea where he was going, shouted at me and told me I was a cunt because I was

by cjsuk 9y ago

Same experience here. Nothing done about a virtual mugging where the cabbie had no idea where he was going, shouted at me and told me I was a cunt because I wasn’t stupid enough to fall for it and pulled him up on it. I rounded his fee down to the nearest £10 and told him to sue me. I’ve seen black cab drivers shouting “Uber scum” and spitting in the windows of Uber drivers before. This isn’t want I and my wife wanted to experience when you’re getting into an Uber literally after she’s had a hospital appointment and surgery. I’d rather fucking well walk than get in a black cab. This whole thing is sad. TfL is a total turd bag as well. Constantly getting overcharged on contactless so I have gone back to prepaid oyster. Customer services tell me I’m a dumbass but several people I know have the same problem on the same routes.

jmkni 9y ago
This is where prepaid mastercards which sync up to an app on your phone come in really handy. You get a push notification instantly as soon as a contactless transaction goes through so you know right away if you've been ripped off.
- cjsuk 9y ago
  That's not a bad idea actually and the prepaid card actually stays as real money, not "non refundable blue TFL smart card arbitrary number"
  - sammoth 9y ago
    In what way are Oyster cards/credit not refundable?
    - isostatic 9y ago
      Don't you have to take them to a ticket office?
      - cjsuk 9y ago
        Only works in some stations and most refuse to deal with it. The there’s the online refund system which is unable to process a refund half of the time.
- mino 9y ago
  True, but that does not work for TfL because of how they charge you. Details: http://news.revolut.com/post/146212645837/touch-it-tap-it-rev-it-welcome-to-revolut http://news.revolut.com/post/146212645837/touch-it-tap-it-re... I've been charged a wrong amount by TfL a few times in the past, I contacted them (either on the phone or via the webform) and I was always reimbursed. There are basically two situations where you get charged a wrong amount: 1. common: the "touch out" did not work. Just log in and click "refund previous trip". 2. rare: some weird software exception where your trip is charged via a Zone that you did not travel through. The second happened to me a few times but honestly if I think of the massive amount of complex/arcane/exceptional software rules they must have ...I feel I cannot blame their software engineers :)
  - cjsuk 9y ago
    The option (2) happened to me many times in a row. One of the intermediate touch stations that you're supposed to whack at Highbury and Islington when you transition from tube to rail wasn't reporting or not working. This meant I got mugged every day for a week. Getting the cash out of them proved very difficult. Sure there are arcane and complex rules but the nature of those demands that the liability is on them.
    - dx034 9y ago
      You didn't get mugged. Please don't downplay muggings. Getting mugged is much worse than paying too much because of a software error. Tfl always reimburses and they pay out to any bank account, you just have to call them for the details. I can understand that it's annoying but that wasn't mugging. Did you report the faulty purple reader? Those are used by several thousand people per day, I've never seen card readers out of service for more than a day.
      - cjsuk 9y ago
        Mugging is a colloquial term. Yes I did report the faulty reader. The reader was reading cards and acknowledging them ergo it wasn't faulty and I was charged correctly apparently. Unfortunately this was, to use another colloquial term, bollocks.
- pbhjpbhj 9y ago
  Where can i get that in the UK?
  - jmkni 9y ago
    Monzo, Monese and Revolut all offer this.
    - pbhjpbhj 9y ago
      No banks I'll have heard of, then? Do you use one you'd recommend?
      - tombot 9y ago
        I've used 2 out of 3 of those, they all work as expected and work with same day deposits
      - lol768 9y ago
        I use Monzo, and would highly recommend them. Great customer support, very transparent (you can see their trello roadmap, they interact with the community via forums and Slack) and I love their product too (have switched over to their current account as primary bank account now). They have somre really great people working there too - if you're in London they have a lot of events and talks that are pretty interesting.
      - corford 9y ago
        I and a lot of my friends use Revolut and it's excellent. They're a very well funded FinTech startup and have been around for a few years.
      - aembleton 9y ago
        I use Monzo and Starling. I'm very happy with both of these and prefer them to my old bank (Halifax). I've been a happy Monzo user for at least a year, but recently got a Starling account because they have Android Pay and Monzo don't.
- vvvv 9y ago
  However, if you use a credit card like amex, you always have the option of resolving it with them should tfl fail.
delta1 9y ago
> spitting in the windows of Uber drivers before In South Africa the local metered taxis have gone as far as petrol bombing Uber drivers cars. https://www.timeslive.co.za/news/south-africa/2017-09-07-watch--sandton-streets-resemble-war-zone-after-attack-on-uber-drivers/ https://www.timeslive.co.za/news/south-africa/2017-09-07-wat...
- cjsuk 9y ago
  Nothing in South Africa surprises me these days to be honest. I've had too many colleagues from that part of the world :)
baby 9y ago
On the other hand, my cab driver left with my girlfriend's phone and never returned it back. Uber completely ignored us.

by cjsuk 9y ago

jmkni 9y ago

This is where prepaid mastercards which sync up to an app on your phone come in really handy. You get a push notification instantly as soon as a contactless transaction goes through so you know right away if you've been ripped off.

cjsuk 9y ago
That's not a bad idea actually and the prepaid card actually stays as real money, not "non refundable blue TFL smart card arbitrary number"
- sammoth 9y ago
  In what way are Oyster cards/credit not refundable?
  - isostatic 9y ago
    Don't you have to take them to a ticket office?
    - cjsuk 9y ago
      Only works in some stations and most refuse to deal with it. The there’s the online refund system which is unable to process a refund half of the time.
mino 9y ago
True, but that does not work for TfL because of how they charge you. Details: http://news.revolut.com/post/146212645837/touch-it-tap-it-rev-it-welcome-to-revolut http://news.revolut.com/post/146212645837/touch-it-tap-it-re... I've been charged a wrong amount by TfL a few times in the past, I contacted them (either on the phone or via the webform) and I was always reimbursed. There are basically two situations where you get charged a wrong amount: 1. common: the "touch out" did not work. Just log in and click "refund previous trip". 2. rare: some weird software exception where your trip is charged via a Zone that you did not travel through. The second happened to me a few times but honestly if I think of the massive amount of complex/arcane/exceptional software rules they must have ...I feel I cannot blame their software engineers :)
- cjsuk 9y ago
  The option (2) happened to me many times in a row. One of the intermediate touch stations that you're supposed to whack at Highbury and Islington when you transition from tube to rail wasn't reporting or not working. This meant I got mugged every day for a week. Getting the cash out of them proved very difficult. Sure there are arcane and complex rules but the nature of those demands that the liability is on them.
  - dx034 9y ago
    You didn't get mugged. Please don't downplay muggings. Getting mugged is much worse than paying too much because of a software error. Tfl always reimburses and they pay out to any bank account, you just have to call them for the details. I can understand that it's annoying but that wasn't mugging. Did you report the faulty purple reader? Those are used by several thousand people per day, I've never seen card readers out of service for more than a day.
    - cjsuk 9y ago
      Mugging is a colloquial term. Yes I did report the faulty reader. The reader was reading cards and acknowledging them ergo it wasn't faulty and I was charged correctly apparently. Unfortunately this was, to use another colloquial term, bollocks.
pbhjpbhj 9y ago
Where can i get that in the UK?
- jmkni 9y ago
  Monzo, Monese and Revolut all offer this.
  - pbhjpbhj 9y ago
    No banks I'll have heard of, then? Do you use one you'd recommend?
    - tombot 9y ago
      I've used 2 out of 3 of those, they all work as expected and work with same day deposits
    - lol768 9y ago
      I use Monzo, and would highly recommend them. Great customer support, very transparent (you can see their trello roadmap, they interact with the community via forums and Slack) and I love their product too (have switched over to their current account as primary bank account now). They have somre really great people working there too - if you're in London they have a lot of events and talks that are pretty interesting.
    - corford 9y ago
      I and a lot of my friends use Revolut and it's excellent. They're a very well funded FinTech startup and have been around for a few years.
    - aembleton 9y ago
      I use Monzo and Starling. I'm very happy with both of these and prefer them to my old bank (Halifax). I've been a happy Monzo user for at least a year, but recently got a Starling account because they have Android Pay and Monzo don't.
vvvv 9y ago
However, if you use a credit card like amex, you always have the option of resolving it with them should tfl fail.

delta1 9y ago

> spitting in the windows of Uber drivers before In South Africa the local metered taxis have gone as far as petrol bombing Uber drivers cars. https://www.timeslive.co.za/news/south-africa/2017-09-07-watch--sandton-streets-resemble-war-zone-after-attack-on-uber-drivers/ https://www.timeslive.co.za/news/south-africa/2017-09-07-wat...

cjsuk 9y ago
Nothing in South Africa surprises me these days to be honest. I've had too many colleagues from that part of the world :)

baby 9y ago

On the other hand, my cab driver left with my girlfriend's phone and never returned it back. Uber completely ignored us.