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Disney’s Choice
- zanny 9y agoI wonder if assumptions about horizontal vs vertical content hold. Disney put the first episodes of their Ducktales reboot on youtube, and a week later it has... 1.6m views. On youtube? That doesn't pay one hobbyist minimum wage for the month much less a best in class animation studio. On one hand, yeah, its targeted at kids. They probably aren't savvy at online content discovery. They almost certainly aren't subscribed to the Disney XD Youtube channel when there are Spiderman vs Pregnant Elsa videos to watch. On the other hand, they put it out for free, to anyone in the US with an Internet connection, and they got 1.6m hits. I don't think horizontal works as a business strategy. It relies entirely on memetic effects to propagate your content because the advertising budget required to reach an entire demographic to get ubiquity is magnitudes larger than the cost of actually making the thing. There is too much content inundating people - especially children. It makes your success completely random. Did your "meme" scenes go viral? Did your intricately designed quotable character take off? Did you have those, and just get overshadowed by some other meme at the time? We won't see the consequences for a while. It will be 10 years before the cablecutters who dropped Disney have children at a critical enough mass to dramatically limit the number of young faces in front of non-interactive screens. But when that comes, it will have consequences none of these companies traditionally built on tv viewership are ready for. And I don't even know if they can prepare. I feel like the only real end-game solution is to cultivate a fanbase, and use them as your revenue stream - much like how music has become today. Artists don't make anything off trying to sell their music anymore, because not being on spotify and pandora is a death sentence to your relevance. You need the audience, even if they aren't paying you anything, to attract fans that want mech you can profit from. It would be really weird to see Ducktales as a Patreon project that is getting paid by 100k supporters several millions a month, but it seems to me that is the endgame for original creative media in the long run.
- 013a 9y agoI agree. Google is the canonical example of one of these horizontally integrated companies, but they're a very unique case. They use their reach to intake massive amounts of data which increases the value of their advertising. It isn't just about having more ads on more screens; its about those screens providing data which allows you to charge more for your ads. Netflix capitalizes on this a little bit as well, with using viewing trend data to determine what shows to fund next. But I was bearish on Netflix for a long time; to acquire content they have to pay recurring fees to the original producers, which means annual expenses increase as content increases, but ARR only increases when customers increase. Eventually... everyone has Netflix. How do they increase their content library then? One way is contract value depreciation of the content over time, which happens. Another is selling addon packages; the "cable industry" route. But the real answer is: Original content. In other words, growing the vertical integration of their platform. And now we see Google really quadrupling-down on efforts which sound more vertical than horizontal; cloud platform and g-suite. I think there's something here.
- zanny 9y ago> Eventually... everyone has Netflix. Or even more critically, everyone has seen everything they want to see on Netflix, and Netflix itself cannot produce enough original content fast enough to justify the sub. Especially when they are competing with what is often free and immediately accessible. I don't have a Netflix sub right now because nothing they make is compelling enough to pay the $10. Sometimes they release a show I want to see, so I sub for a month, watch that, and unsub again. For like a year. But we are only getting more content online over time, not less, and I'm finding way less need to seek out something to waste time watching, especially if I have to pay up front for it.
- alexashka 9y agoI think there's enough good stuff on Netflix to last at least a year of watching - you just haven't discovered it. The issue is discovery - not the amount of stuff. People lean towards looking for well known stuff on Netflix - that's a mistake. It's actually much more interesting to discover the gems you wouldn't normally discover, by watching a little bit of what seems like it may be interesting. The Hollywood model had me in their shackles where I did the exact same thing you described - I'd subscribe for a show/movie I knew I'd want to watch, search for a few well known movies to re-watch and then give up when they weren't there. The really good stuff is discovering stuff that doesn't have A list celebrities - it's more original (in the good sense of the word) and now that I've put in the little bit of work of trying out shows I have no idea about, it's paid off. The really good stuff on Netflix that I've really liked: Flaked, Peaky Blinders, Hell on wheels Hell on wheels gets no credit anywhere and it's an incredible show, there are many others like it.
- rdtsc 9y agoJust cancelled as well. I had queue but it was a bunch of "meh, maybe later". I'd sit there for a while searching for stuff to and often just ended up rewatching "The Office" episodes instead.
- brianpan 9y agoAm I taking crazy pills? Are we really wondering how Netflix is going to survive because EVERYONE has subscribed? Isn't that the problem everyone wishes they had? Also, sub/unsub is not new. Everyone did the same with HBO and they did just fine.
- pgodzin 9y agoI doubt they put up Ducktales content on Youtube expecting hundreds of millions of view and a ton of advertising money. It's more to have the IP consumed and fresh in kids' and parents' minds for when a new Ducktales movie or toy comes out to support the reboot. The reboot is more of an ad for future monetizable products than anything else.
- pryelluw 9y agoYes, they are setting up a sales funnel for all future duck tales content. People should understand that Disney makes a lot of long-term moves like this one.
- ghaff 9y agoWhich is one of the reasons to make free or essentially free content available these days. The flipside is that, when there are free or essentially free distribution channels, there's a lot to be said for making some content freely available rather than making an inconsequential amount of money off it, if it's tied to other things you can monetize more effectively.
- ctdonath 9y agoThat may explain why Disney put so much high-value content on Netflix recently ... and then announced they're going to yank it all to a new & devoted streaming service. Bait viewers to the near-free content, then tell them "it moved over there" where it can be far better monetized.
- uberdru 9y agoYou are exactly right. If you don't have a kid between the ages of about 3 and 6, I imagine it's possible to underestimate the kinds of quirky (and incredibly effective) advertising that's being cooked up for the little ones.
- aaron695 9y ago> That doesn't pay one hobbyist minimum wage for the month much less a best in class animation studio. Basically they put up an Ad for a eagerly awaited product with a really large fan base (a generation of parents wanting to give their kids the nostalgia they have) Really they should be paying Youtube? The concept of the first in a series is free is a common business concept for many products (like collectors cards, heroin, first month free memberships). It's an old concept except digital.
- kristianc 9y ago> I feel like the only real end-game solution is to cultivate a fanbase, and use them as your revenue stream - much like how music has become today. Artists don't make anything off trying to sell their music anymore, because not being on spotify and pandora is a death sentence to your relevance. You need the audience, even if they aren't paying you anything, to attract fans that want mech you can profit from. This is more or less what Disney is doing by putting Ducktales on YouTube for free.
- jdmichal 9y agoCompletely agree. I feel like I'm in some alternate universe... Well, maybe being in Florida is an alternate universe in this case. Disney is the king of merch upsells. This is the same company that gets tens of thousands of visitors a day to actual physical theme parks. Most companies would be happy to get that to their website, which is just one URL away. Disney Jr. has "commercials" showing kids visiting different parks for the first time, and of course having a blast. Toy stores are full of Disney toys, books, movies, games, and even clothes. What is even happening anymore?
- TazeTSchnitzel 9y agoThere's a risk that Disney will screw this up, but personally it looks like something hard to get wrong. Disney has a huge library of unique, high-quality content people really want to watch. If they can put all of it — not artificially limiting the selection too much — on one service and set the price right, they should do well.
- secstate 9y agoI thought that too, but the article makes a really interesting point, backed by Iger's quote, that they may not wrap Marvel and Star Wars in. Honestly, I have no desire to subscribe to their service without that IP and I doubt I'm alone. Of course, plenty of people still will, but will it be enough to make it profitable?
- heartbreak 9y agoThey bought their minority stake in BAMTech (the streaming spinoff of MLBAM) earlier this year. There’s no way they’re going to mess this up from a tech standpoint either.
- stevenwoo 9y agoHBO Go was totally redone from the ground up by the MLB team I believe and there were some hickups at the start but it has been pretty good since then.
- jwoah12 9y agoMinor correction - HBO Go is still in-house at HBO. BAM runs HBO Now, the OTT service. Source: I work at BAMTech.
- tstrimple 9y agoHBO Go might be okay (I've never used it), but it's a rare day that I can watch a full episode of anything on HBO Now (Xbox One) without "We're unable to play this video right now. Please try again later". Netflix is the only streaming service which has performed flawlessly for me over and over again. You'd think it was a solved technology problem by now, but Amazon, Hulu and HBO Now still seem to have playback issues for me on a semi-regular occurrence.
- dforrestwilson 9y agoIt's not entirely binary and I think Ben underestimates the power that content creators have in this country. Some content is simply classic, and will have value 30 years from now. Disney is amazing at making it. Disney is also amazing at lobbying Congress, along with other traditional media content providers to entrench their copyrights beyond the pale: https://www.theverge.com/2017/4/3/15161522/mpaa-riaa-copyright-office-library-of-congress-dmca-infringement https://www.theverge.com/2017/4/3/15161522/mpaa-riaa-copyrig... Netflix has been forced to create it's own content because old media wants to charge Reed an arm and a leg for anything distributed online that they don't have control over. Old media always raises the asking price for anyone who comes to them requesting to redistribute content. They are scared to alienate the cable providers, the advertisers, and of losing even more control of distribution with these new consumer-centric on-demand business models. This is why despite years of hype, Google and Apple haven't gotten far with their TV bundles so far. I do think the Netflix - Disney love/hate is over-hyped. Both can exist. Disney can keep crafting great stories and Netflix can keep targeting customer groups across the globe with affordable content that scratches their niche itch. Amazon has been more willing to pay the piper, but has also had to resort to in-house content. The great thing about good TV/movie content is it tends to retain value. Good luck to Disney creating as seamless a distribution platform as Netflix though... I think Viacom is going to be the real loser here, to YouTube and Netflix. Most of their MTV, Comedy Central stuff has no replay value. Music videos in particular have been completely absorbed by YouTube. Meanwhile Netflix is doing great comedy specials. Years of family in-fighting has only further weakened Viacom's position and they are likely to be forced into tiered packaging deals by even their traditional cable and satellite partners.
- spking 9y agoI would love to see the books for https://www.warnerarchive.com/ https://www.warnerarchive.com/ $10/mo for 40+ year old TV shows and obscure films that only people over 70 would be aware of.
- garduque 9y agoI have a 2- and 3-year-old. Give me all the Disney things at $10/mo and we're good. I'd prefer they be included in Netflix, but Netflix+Disney and I'm still better off than cable, and hopefully there is some better curated content as a result.
- thwarted 9y agoGive me all the Disney things This would totally be worth $10/month to have access to the entire Disney catalog; the entire "Disney Vault", all the content from the 60s, 70s, and 80s; all the Wonderful World of Disney; all the classic Disney movies (the entire catalogs of the likes of Fred MacMurray, Annette Funicello, Tommy Kirk, Keenan Wynn and other contract Disney actors from those eras; movies like The Black Hole, Apple Dumpling Gang, The North Avenue Irregulars and other stuff that, if it's available at all, is only currently findable used on VHS); all the animated Disney movies; all the Mickey Mouse and Donald Duck shorts; all the Mickey Mouse Club episodes, all the tween-centric episodic shows, etc. This would potentially be worth more than $10/month. If it's just going to be the popular animated feature-length movies, it's not worth $10/month. And they could still screw this up by not having the entire animated movie catalog available for random streaming, but rather only a subset available at any given time. Disney has a truly massive archive of quality, family content, much of which hasn't been seen for decades and few people even know about or remember. It would be a shame if it continues to rot in obscurity in their vault.
- ctdonath 9y ago"Song of the South" being a prime example. Pirated discs are prolific in the region the story is set in, consistently fetching >$20 a copy.
- jerf 9y agoI just went with the family to Disney World, and was actually amazed at how much stuff is based on Song of the South. You see Ariel from "The Little Mermaid", you see Buzz and Woody from "Toy Story", and you hear Zip-a-dee-doo-dah from "[REDACTED - THIS NEVER EXISTED - REPORT TO ROOM 101 FOR REEDUCATION]". There's some costuming and stuff in the parade for it, and a few other things too. It's in competition with what is just a shitload of stuff now (all of Disney, all of Pixar, all of Star Wars, all of Marvel), and it's still holding its own in the park pretty well for a thing that never existed. It's not dominant, since nothing can really be dominant in a line up like that, but it's definitely there.
- chi17 9y agoSplitting from Netflix would've been genius if the idea were that they'd partner with a competitor to challenge Netflix, namely someone like Hulu or, better yet, Amazon. Going off on their own without being part of a larger more diverse set of content could deal a serious blow to Disney. I for one would not ever pay Disney through a Disney-specific service just for streaming Disney content, as much as I like Disney movies.
- sdrothrock 9y agoWhy does it have to be just Disney content? Keep in mind that even that is not just the movies, but also all of the TV content that's run on the Disney Channel. Disney also owns Marvel, which brings all Marvel content. Disney also owns Star Wars now, too. Disney also owns ABC and ESPN. One of the major complaints with all of these streaming companies is "no sports" -- imagine if Disney leveraged their sports library and technology to bring live streams to their library? How about old classic games? Best Of series? It seems like Disney is actually in a FANTASTIC position to provide entertainment for every single person in the family.
- ricardobeat 9y agoThe article addresses this specifically, saying Disney does not intend to make any of that content available in this new service.
- sdrothrock 9y agoI didn't see that. What I saw was Iger saying that they're still considering what this theoretical service may offer and whether it makes sense to have everything under a Disney brand.
- usrusr 9y agoA subscription for those who want to actively avoid anything non-Disney? I know that market exists, but it can't be very big. When I first read about Disney launching their own streaming subscription I was undecided between corporate hubris and me underestimating their off-brand catalog, but this seems to decide it.
- santaclaus 9y agoHow does Disney's income break down in terms of merchandise/parks/cruises vs. eyeballs paying to look at moving pictures? If most of their income is the former, why does Disney care where or how people are exposed to their brand?
- Avenger42 9y agoTheir wiki page has some numbers for the last few years. Parks/Resorts (incl. cruises) made $3.3B in 2016; Studio Entertainment made $2.7B; Disney Media Networks (ABC/etc) made $7.8B. So if you put the TV and films together, that's roughly triple their parks & resorts. (Edit: changing revenue to income.)
- aidenn0 9y agoWhat about merchandising? [edit] about 1/3 of the parks: Studio: 9,441 Consumer Products: 5,528 Parks/Resorts: 16,974 Media Networks: 23,689
- TuringTest 9y agoYou need to cater to eyeballs so that people keeps buying the merchandise. Disney, together with Coca Cola, are the world leaders of creating a brand that feels like an essential part of your life; and it all depends on keeping the core product relevant.
- jcranmer 9y agoThe real cash cow of Disney is actually ESPN. Trying to break down the finances to that fine-grained a level is difficult, but the category of "TV networks" as a whole is ⅓ the total revenue of Disney (more than Parks & Resorts, and more than films and merchandising combined) and ½ the profit. Put another way, current sports is more valuable to Disney in terms of actual revenue and profit than every movie they've made in nearly 100 years of existence.
- maguay 9y agoOne question is what happens over the long term to Netflix' Marvel shows. They're still owned by Disney, but are some of the most popular Netflix "originals." Pulling those—or their followup seasons—over to the Disney streaming service would have to hurt Netflix.
- Joeri 9y agoI've watched those shows and enjoyed them but I feel like they're becoming redundant so it would probably be a good thing if netflix was forced to do truly original content. The whole superhero thing is growing stale for me anyway, and I suspect for a lot of others as well.
- dmichulke 9y agoI have an solid antipathy against the superhero movies and I dislike that Netflix offers so many of those that it's hard to browse their non-superhero offers. Please Disney, be greedy here, I know you can and I know you want to :)
- dagw 9y agoNetflix recently bought up Mark Millar's comic book company, presumably because they've seen the writing on the wall and want to keep making super hero movies/TV shows after their current deal with Marvel ends.
- bbarn 9y agoThe article mentions the realization that it's a different audience and separate from the Disney offering in general (ditto star wars). Sounds like there's a chance they leave that bit aside for different strategies.
- MarkMc 9y agoWhy don't Disney and Netflix come to an agreement where Netflix offers a Disney-only channel? Each company can then concentrate on their core competencies: Disney can focus on creating content, and Netflix can focus on displaying it to people.
- Consultant32452 9y agoHulu would be a better choice for that type of arrangement. They already have an add-ons framework for things like HBO. Prime also has this set up.
- Noos 9y agowhy should Disney make Netflix richer? Netflix for Hollywood was just a middleman that siphoned away their profits. Disney is just removing them from the equation because they feel they can run their own streaming service and capture more value than they provide. You only use middlemen when you have to, and they decided they don't have to any longer. And this lets them charge more and give customers more value too. A $30 a month sub with access to everything makes more sense than slowly rotating old shows for a $10 sub.
- MarkMc 9y agoDisney should make Netflix richer because they have no reason to believe they can do the following things better than Netflix: streaming gigabytes of data over the internet to millions of users, collecting payment and handling customer support. It's the same reason that Disney doesn't operate its own movie theatres: it doesn't have any competitive advantage in this area. Disney can offer "a $30 a month sub with access to everything" through Netflix. That is, Netflix would offer a 'Netflix channel' for $10 per month or a 'Disney Channel' for $30 per month. Keep in mind that Netflix doesn't have much bargaining power - if they ask for more than say a 7% cut of that $30, Disney can just build their own streaming service for around 7%. Therefore it's in Netflix's interest to offer to host the Disney streaming channel for a percentage that is just a bit less than would cost Disney to build their own streaming service.
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- drawkbox 9y agoThe antenna is mounting a quiet comeback People are getting antennas but a large reason is that most cable and network providers switched to digital only and turned off analog in the last year or two. Digital antennas are quite nice for live not avail on streaming or something like Vue. I cut the cord in 2015 for a Vue/antenna/Hulu/Netflix alternative and Cox cable in Arizona turned off analog in 2016[1] in my area on the default wire so a digital antenna was needed. The cord cutter movement pared with providers turning off analog, and cord cutters missing live/local channels on services like Vue/Sling etc spiked the sales in antennas. Haven't used an antenna in ages and digital antennas are actually quite nice, full HD or no channel, tv static snow is dead. [1] http://www.azcentral.com/story/money/business/consumers/2016/04/21/some-cox-cable-customers-need-mini-boxes/83249038/ http://www.azcentral.com/story/money/business/consumers/2016...
- shmerl 9y agoDistribution should be decoupled for content creation, then there is true competition and everyone wants to sell everywhere, instead of pulling content from everywhere, which only hurts end users.
- skrebbel 9y agoThat would be nice, but it's not how the world works. I even doubt you'd be able to regulate it well. It would mean forbidding Netflix Originals, for example. Netflix would just start a legally independent production company called Fletnix and get global exclusive licenses on all content it produces.
- shmerl 9y agoSo exclusive licenses should be forbidden by antitrust law. Something should make it work.
- raverbashing 9y ago> Netflix wasn’t simply a customer for Disney’s content, the company was also a competitor for Disney’s far more important and lucrative customer — cable TV Remember when Sony Electronics tried to play the game Sony content companies wanted it to? Yeah, that worked out just fine. NOT
- ctdonath 9y agoAs a former Sony fanboy, Sony Electronics makes the systemic mistake of completely forgetting the customer the moment the hardware is sold (as contrasted with Apple, providing ongoing quality services that encourage more hardware purchases). My last straw was buying a Blu-ray player that claimed glorious high quality video and lots of apps/software/content: with anticipation I had it play the included trailer for then-coming-soon movie "Salt", expecting the very best of my then-new 1080p system ... and was dismayed by a horribly grainy 320x240 video. Sony Electronics didn't give a ---- about content, even though the whole point of buying the products was experiencing content.
- gldalmaso 9y agoAren't they basically incentivizing Netflix to enhance they own catalog? They are already on it and they certainly got my attention for getting some pretty good content out. Netflix can basically just head hunt great content creators and producers which are left out of the industry altogether. Unless they offer their content for a fraction of Netflix subscription (which I doubt), I'm not up for supporting this disaggregation of content by each producer. Netflix already has the tech, the infrastructure, the apps, which I'm already paying for. Do I have to pay for it 2x, 3x, 4x?
- islanderfun 9y agoSeems like the company they bought has the tech, infrastructure and apps. [1] I'm sure it will provide value to some and not others. Overall I believe it's smart move for Disney. [1] https://www.forbes.com/sites/maurybrown/2014/07/07/the-biggest-media-company-youve-never-heard-of/ https://www.forbes.com/sites/maurybrown/2014/07/07/the-bigge...
- lsaferite 9y agoIsn't solving the Live Streaming issue different that the VOD issue? I mean, I know there is a large amount of overlap, but live streaming benefits greatly from what is basically multicasting. With VOD you may have every single person watching the same thing, but at different points. I think I read that HBO also uses the company that Disney bought, so they must be able to handle VOD in some form because the weekly surge of GoT watchers is likely massive.
- jimbokun 9y agoThis transcript of a Steve Jobs interview linked from the article seems still very relevant: https://stratechery.com/2013/steve-jobs-on-television/ https://stratechery.com/2013/steve-jobs-on-television/ Seems like Netflix is slowly chiseling a way at the TV go-to-market strategy. Also seems like there is still a lot of resistance to the single-integrated-UI problem. Still lots of paradigms, apps, and devices competing to be the accepted way to find and watch video on your big living room screen.