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> considering they'd have to start from scratch with channels like carrier partnerships, retail presence, and advertising OnePlus has none of these and seems v
by aianus 9y ago
> considering they'd have to start from scratch with channels like carrier partnerships, retail presence, and advertising
OnePlus has none of these and seems very successful.
- givinguflac 9y agoThere's a huge difference between "successful" enough to keep the company going and "successful" in the Apple/Samsung way of sales dominance in the market.
- colordrops 9y agoMeh, I bought my first OnePlus phone a few months ago and while the phone itself is great, I've been thoroughly unimpressed with their support and unavailability of most accessories, both from OnePlus and 3rd parties. It's a huge turn off and I won't buy another one.
- throwaway613834 9y agoWhat kind of support do you need for a smartphone? I've literally never even thought "maybe I should contact support" for a phone problem.
- jacalata 9y agoTons of things, like "my phone is two weeks old and the battery life has halved"
- betenoire 9y agoI'd complain about the battery in that case, not support.
- colordrops 9y agoWhat? If you can't get support to fix the battery for you, that's also a problem with support too.
- jacalata 9y agoWell, if you want your complaining to achieve anything, you should do it to support.
- Too 9y ago1. Uninstall crap apps installed during these 2 weeks. 2. Disable or throttle background network sync.
- colordrops 9y ago- A software bug with notifications - Asking when accessories would be available on their site (car chargers and screen protectors were out of stock)
- krastanov 9y agoSome of the bloatware (minimal as it may be) is very intrusive, including ads sent as notifications through system apps that can not be blocked or silenced. Their support gaslights you about topics like that.
- teekert 9y agoHuh, what are those apps then? Also, what accessories? There's just a charger right? Supposedly Lineage runs well on them btw.
- colordrops 9y agoThat's another annoying thing. OnePlus uses a specific type of charger, the Dash(tm) charger, so you can't just buy any random USB charging unit, or else it will take all day to charge. And the chargers are expensive. The other problem is that the screen is not flat, so you need to buy a curved screen protector. For the OnePlus 3, they've been sold out for months, and have no plans to restock them. Furthermore, there are no good 3rd party screen protectors. So if you have a OnePlus 3, you just have to use it without a screen protector. These problems are not acceptable for a modern phone company.
- thaumasiotes 9y ago> The other problem is that the screen is not flat, so you need to buy a curved screen protector. Huh? The phone ships with the screen protector already applied.
- colordrops 9y agoIt's a low quality plastic on that loses its adhesiveness and starts peeling off in less than a month. I was referring to tempered glass protectors. I didn't realize that people still use plastic ones.
- thaumasiotes 9y ago
- dagw 9y agoI recently contacted OnePlus support for the first time last month after I dropped my phone and shattered the screen. The whole process was extremely fast and smooth. Quick reply from OnePlus, they organized shipping to my nearest repair center and even the actual repair was quick.
- thaumasiotes 9y agoI bought a OnePlus 3 this year to replace my Nexus 5 after catastrophic hardware failure. :( The phone is great in every way except ergonomics. It's so fat that holding it hurts my hand. Apparently they had a smaller model for the generation before the 3, but the OnePlus 5 is absurdly fat only; I'm not going to be able to keep buying their phones.
- wingworks 9y agoI replaced my Nexus 5 with a OnePlus 2, great phone, but apart from some speed boosts and camera upgrade I kinda really miss my Nexus 5. The NFC, it being super light, small, wireless charging, great design, fast updates. No idea what phone to get next. Nothing I've seen really matches the Nexus 5. :(