4 ms·
I've talked to an Aldi employee as of late and he said Aldi is proud to now have the fastest Card processing of all the German stores (within the regulatory lim
by Perseids 9y ago
I've talked to an Aldi employee as of late and he said Aldi is proud to now have the fastest Card processing of all the German stores (within the regulatory limits: you have to put in your PIN or sign the receipts except for those fancy/scary NFC chips) and the Cash workflow is still faster, according to their own statistics. Consider that I already look into my purse while standing in line to get an overview of my available coins and that the cashier starts to collect the likely change the moment they tell you the total amount. This speeds up the process considerable compared to the – likely more cash-inexperienced if I follow your description – American cashiers.
I can also second the opinion of many other commenters that the privacy implications of credit cards, especially the RFC ones which allow for invisible tracking, is a huge turn down of card payments in Germany.
And last but not least, as a developer, I gotta vent some air and complain that credit cards payments are huge pain in the butt, because of all those pesky special cases that arise from fraud prevention and risk reduction. Which isn't necessary for any sane payment method which can collect money directly from your bank account without the possibility of any charge-backs. This is one of the core reasons which persuaded me a European Fintech Startup Scene is necessary, so that Stripe with its CreditCard-centric API doesn't stand uncompeted.
- germanier 9y agoI assume you talk about Aldi Süd? Their card handling is pretty fast and they can even start scanning the next customer's items while the machine is still processing. Aldi Nord on the other is hand is (while still faster than average) not particularly noteworthy.
- adventured 9y ago> This speeds up the process considerable compared to the – likely more cash-inexperienced if I follow your description – American cashiers. That doesn't make sense as a premise. The US wasn't lacking in experienced cashiers 15-20 years ago when cash was still king, nor today. There was a decade or more of time where the US rapidly transitioned from cash-heavy in stores over to card-heavy, the cards were universally faster unless the store ran a behind-the-counter swipe machine that the cashier had to use. The premise would have to be that in an economy with a super high GDP that has an extremely large service sector, America has especially slow cashiers everywhere (for no apparent reason given the extraordinary economic output overall). It's more than a reach.
- ahartmetz 9y agoYour parent comment was about Aldi. They have extremely fast cashiers, which is one of their cost reduction tactics.