I feel like they mean resiliency, not reliability. I could see 12x 9's resiliency with them factoring it based on x amount of data stored for y days. There's 0

I feel like they mean resiliency, not reliability. I could see 12x 9's resiliency with them factoring it based on x amount of data stored for y days. There's 0 chance they could claim that level of reliability for the reasons you mentioned among others.