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Last time I checked, Spotify had 70 million users. That's one employee per 23333 users. Is that too much? How many thousands users should you have per employee?
by glogla 9y ago
Last time I checked, Spotify had 70 million users. That's one employee per 23333 users. Is that too much? How many thousands users should you have per employee?
Because if they want to have support at all (unlike, say, Google), they need quite a few employees.
- dullgiulio 9y agoYou should really count the Premium (paying) users only. The others don't make the company any money.
- selectodude 9y ago50 million paid users, 140 million total users. https://press.spotify.com/us/about/ https://press.spotify.com/us/about/
- roberto 9y agoThey do by listening to ads.
- jackmodern 9y agonot much. when I interviewed with them the PM director told me the radio listeners were near break even, if they gave people free trials then it was 100% a loss that was costing them money.
- deleted 9y ago[deleted]
- Dylan16807 9y agoThe per-user costs here are web servers and customer support. The bulk of the servers are only doing one thing, so even though there are a lot of them, you could mange them with a hundred people. So that leaves customer service as a per-user cost. It's possible that the customer support department has 2000+ people, and that would be a satisfactory answer. But if that's not the case, then "employees per user" is pretty irrelevant, and the question stands.