4 ms·

This is beautiful, but probably still too complex for most of their customers. I wonder what their motive in putting this together was, as it must have been ver

This is beautiful, but probably still too complex for most of their customers. I wonder what their motive in putting this together was, as it must have been very expensive.

Rjevski 9y ago
Maybe the fact that as an internet provider it's their duty to explain how what they're selling works? Granted, "internet" doesn't mean Wi-Fi however their equipment includes a wireless access point so it's fair for them to provide documentation about how that works.
- gist 9y ago
  > it's their duty Not at all. No more than a car manufacturer has a 'duty' to explain how a car or a car engine works.
  - serf 9y ago
    >No more than a car manufacturer has a 'duty' to explain how a car or a car engine works. It is their duty (car mfgs) in the sense that they need the customer to attribute value to their newest technology offerings. Honda made damn sure that consumers knew what 'VTEC' was when it was new. Toyota made sure to throw 'Hybrid Synergy Drive' around all day; along with an on-dash animation of the flow of electrons. We're all hearing all about how Teslas' auto-pilot works. I don't know if it's a duty unless you consider it as a duty to their shareholders to generate value or profit wherever possible.
    - alsetmusic 9y ago
      VTEC and Synergy Drive are marketing terms, not established aspects of modern technology that consumers already know they want to purchase.
      - Neliquat 9y ago
        Vtec refers to a specific implementation of variable cam tech, not just marketing. Many people bought the vtec version of their honda for real performance and economy reasons. Hell, I installed one in my car that orihinally had the exact same displacement single cam motor. But I get your point.
    - rexpop 9y ago
      > they need the customer to attribute value Yeah, and it's my duty to eat?
  - emmelaich 9y ago
    Not legal duty but moral duty. And car manufacturers do explain - via handbooks and manuals and other instruction.
crispyambulance 9y ago
Yeah, it is beautiful. Unlike their overcomplicated phone plans and billing statements which are deliberately obscure and their customer service which they run like a 2-bit boiler room operation.
- lhuser123 9y ago
  Specially obscure. Which is like scamming, because most people won't try to understand it.
deleted 9y ago
[deleted]
joe5150 9y ago
it was nearly too complex for my pc! I had hardware acceleration disabled in Chrome and it completely pegged my CPU out. the animations barely worked until I re-enabled it, but then the page ran out of memory. I ended up having to look at it on my phone. I'm not convinced the manipulable 3D modem rendered in-browser in realtime really added a lot of value for me, but it's pretty cool I guess.

This is beautiful, but probably still too complex for most of their customers. I wonder what their motive in putting this together was, as it must have been very expensive.

Rjevski 9y ago

Maybe the fact that as an internet provider it's their duty to explain how what they're selling works? Granted, "internet" doesn't mean Wi-Fi however their equipment includes a wireless access point so it's fair for them to provide documentation about how that works.

gist 9y ago
> it's their duty Not at all. No more than a car manufacturer has a 'duty' to explain how a car or a car engine works.
- serf 9y ago
  >No more than a car manufacturer has a 'duty' to explain how a car or a car engine works. It is their duty (car mfgs) in the sense that they need the customer to attribute value to their newest technology offerings. Honda made damn sure that consumers knew what 'VTEC' was when it was new. Toyota made sure to throw 'Hybrid Synergy Drive' around all day; along with an on-dash animation of the flow of electrons. We're all hearing all about how Teslas' auto-pilot works. I don't know if it's a duty unless you consider it as a duty to their shareholders to generate value or profit wherever possible.
  - alsetmusic 9y ago
    VTEC and Synergy Drive are marketing terms, not established aspects of modern technology that consumers already know they want to purchase.
    - Neliquat 9y ago
      Vtec refers to a specific implementation of variable cam tech, not just marketing. Many people bought the vtec version of their honda for real performance and economy reasons. Hell, I installed one in my car that orihinally had the exact same displacement single cam motor. But I get your point.
  - rexpop 9y ago
    > they need the customer to attribute value Yeah, and it's my duty to eat?
- emmelaich 9y ago
  Not legal duty but moral duty. And car manufacturers do explain - via handbooks and manuals and other instruction.

crispyambulance 9y ago

Yeah, it is beautiful. Unlike their overcomplicated phone plans and billing statements which are deliberately obscure and their customer service which they run like a 2-bit boiler room operation.

lhuser123 9y ago
Specially obscure. Which is like scamming, because most people won't try to understand it.

deleted 9y ago

[deleted]

joe5150 9y ago

it was nearly too complex for my pc! I had hardware acceleration disabled in Chrome and it completely pegged my CPU out. the animations barely worked until I re-enabled it, but then the page ran out of memory. I ended up having to look at it on my phone. I'm not convinced the manipulable 3D modem rendered in-browser in realtime really added a lot of value for me, but it's pretty cool I guess.