I've had similar experiences with electronic shops. One thing that's really helped me is legal counsel insurance. It's about €5,- a month for the entire househo

I've had similar experiences with electronic shops. One thing that's really helped me is legal counsel insurance. It's about €5,- a month for the entire household and if a shop doesn't offer a fair solution, I just give the insurer a call and they take care of everything. It's saved me a lot of time and headaches.