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I used Simple until someone cloned my debit card the day before I moved to California. Getting Simple to send a replacement card to my temporary address was vi
by amorphid 9y ago
I used Simple until someone cloned my debit card the day before I moved to California. Getting Simple to send a replacement card to my temporary address was virtually impossible. They make you submit two forms of proof you have a new address, there were like 7 options, and I couldn't provide any of them (bank statement, driver's license, utility bill, voter registration, etc.)
I opened a new account at a bank with a physical branch and walked out with a debit card. I don't plan on using an online bank ever again.
- jjnoakes 9y agoYou should have set up post office address forwarding and had your replacement card sent to your original address so it could have been forwarded.
- FireBeyond 9y agoYou know what you need to set up address forwarding? A charge to a debit card with the same billing address. Catch 22.
- deleted 9y ago[deleted]
- techsupporter 9y agoAt the risk of sounding nitpicky, this isn't the only way. You can go into a post office and grab a yellow "change of address" card. Fill it out, sign it, and drop it in the letter box. Forwarding usually kicks in two business days later.
- loeg 9y agoAny other payment method would also work.
- FireBeyond 9y agoActually: "In order to prevent fraud, we require a card with the billing address of either your old, or your new address."
- amorphid 9y agoPost office forwarding was unavailable for address at which I had been living. That is common if you've been living at a boarding house.
- pbhjpbhj 9y agoBut do you want it to be easy for people to claim your account has a new address without having to jump through hoops? We need better systems for IRL hand-shaking.