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Seconded. Paypal froze my account with $2K for no apparent reason. They did not reply to numerous emails. Their "upload documents to verify your identity" form
by briholt 9y ago
Seconded. Paypal froze my account with $2K for no apparent reason. They did not reply to numerous emails. Their "upload documents to verify your identity" form literally did not work. They've deliberately made it easy to get your money frozen and deliberately made it difficult to rescue it. At every opportunity I insist to people not to use Paypal and I will use any alternative - including snail mailing checks - whenever possible.
- intopieces 9y agoSimple Bank, in addition to having instant transfer to other Simple members, also mails checks to people. Haven't done it yet, but seems handy.
- foxylad 9y agoChecks?! We do business in several countries, and the US is the most backward - by far - for banking services. It's laughable that using a bit of posted paper (even if conveniently generated and sent by your bank) is even an option, let alone the recommended one.
- amorphid 9y agoI used Simple until someone cloned my debit card the day before I moved to California. Getting Simple to send a replacement card to my temporary address was virtually impossible. They make you submit two forms of proof you have a new address, there were like 7 options, and I couldn't provide any of them (bank statement, driver's license, utility bill, voter registration, etc.) I opened a new account at a bank with a physical branch and walked out with a debit card. I don't plan on using an online bank ever again.
- jjnoakes 9y agoYou should have set up post office address forwarding and had your replacement card sent to your original address so it could have been forwarded.
- FireBeyond 9y agoYou know what you need to set up address forwarding? A charge to a debit card with the same billing address. Catch 22.
- deleted 9y ago[deleted]
- techsupporter 9y agoAt the risk of sounding nitpicky, this isn't the only way. You can go into a post office and grab a yellow "change of address" card. Fill it out, sign it, and drop it in the letter box. Forwarding usually kicks in two business days later.
- loeg 9y agoAny other payment method would also work.
- FireBeyond 9y agoActually: "In order to prevent fraud, we require a card with the billing address of either your old, or your new address."
- amorphid 9y agoPost office forwarding was unavailable for address at which I had been living. That is common if you've been living at a boarding house.
- pbhjpbhj 9y agoBut do you want it to be easy for people to claim your account has a new address without having to jump through hoops? We need better systems for IRL hand-shaking.