3 ms·
This is easily countered by requiring drivers to rate passengers to receive the tip.
by aanm1988 10y ago
This is easily countered by requiring drivers to rate passengers to receive the tip.
- jasode 10y agoSo now the "passenger ratings" become worthless because the Uber drivers won't rate less than 5 stars for fear of retaliation by a customer giving a low tip amount. Also, instead of the rider immediately exiting the car and be on her way, she has to sit and wait for the driver to rate, and then she has to submit a tip. The combination of driver/rider ratings _and_ tipping leads to little social games of petty blackmail.
- aanm1988 10y agoagain, easily solved. 1. send tip 2. driver sends rating 3. tip and rating available.
- jasode 10y agoSo now the rider can give $0 as a tip (if the Uber allows that option) and the rider doesn't have to worry about retaliation of a bad rating from the driver. Game theory is fun. To generalize, if people disagree with an app's user interface (e.g. tips), both sides perform little acts of rebellion against it. If Uber app does not have tips, some Uber drivers rebel by hassling riders for not using Lyft which has a tipping option or asking for cash tips on the side. This annoys the passengers. If the apps does have tips, some riders rebel by paying $0 because they think the whole idea is stupid. This annoys the drivers.