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I like how they chastise Martin for poor impulse control and then go for the nuclear option of disabling someone's account over a single review. "They think my

I like how they chastise Martin for poor impulse control and then go for the nuclear option of disabling someone's account over a single review. "They think my service doesn't work now, well let me show them what not working is really like!" The irony is amusing, except for Martin. Also, I'd like to take this time to note that this is another reason that it's important to have control over your own devices.

toomuchtodo 10y ago
The users who are arrogant and abusive usually have zero overlap with the ones who care about control over their own devices.
- jimktrains2 10y ago
  I mean, your statement is true for most subsets of users. "The users who are nice and kind usually have zero overlap with the ones who care about control over their own devices." That said, I do view it as important for those of us that do care to be loud about it. It's in the benefit of all consumers for devices to be secure and usable without a external support. I mean, even though I feel personally it should all be open hardware and software, I won't even go that far. Just let my stuff work when your servers stop working.
  - toomuchtodo 10y ago
    Carry the torch friend, I gave up the battle long ago. My last remnants of caring are my recurring donations to the EFF and Public Knowledge.
- emsy 10y ago
  That's a baseless assumption.
  - toomuchtodo 10y ago
    Most of my assumptions are baseless, and only generated based on my anecdotal evidence, life experience, and the occasional Google search. No refunds!
- theprotocol 10y ago
  That's not the point. The company has no right to deprive a user who paid from receiving the product. You don't get to do a personality test on your customers. Some will be jerks and it's their right. Someone who doesn't recognize that others are under no obligation to like you is dangerous to society.
  - toomuchtodo 10y ago
    > You don't get to do a personality test on your customers. Some will be jerks and it's their right. Yes, you do. As a business, you get to decide your customers. Full stop. You do not have a right to purchase a product from a business, and they have the right to refuse you as a customer.
    - theprotocol 10y ago
      You can't simply sell your products on Amazon and then brick the product if you find out someone that you don't like bought it. That's absolutely absurd and frankly I find it shocking how biased you are towards the creator. You can't retroactively undo a sale based on your whims.
      - toomuchtodo 10y ago
        > You can't retroactively undo a sale based on your whims. But you can! You don't like it, but its entirely possible (clearly) and legal. Why should you be required by law to provide services to someone? Or are you interested in Amazon using their leverage to enable customer abuse of sellers? No thank you. The entitlement complex runs deep in society today. So unfortunate.
        theprotocol 10y ago
        It's not necessarily that you're required to provide services in the first place, it's that that ship has sailed once you've already sold the product, while knowingly using a marketplace which has no vetting. I wonder how you'd feel if a company decided to disable your fridge years after you bought it, because you publicly pointed out an issue with the product and figured it's worth 2 stars. Tell me, is there a time limit on this insanity?
Arcsech 10y ago
Yep. Just shows me this is not a company to buy things from, if they're going to go off at the drop of a hat like that. I agree with the point about having control of your own devices as well - an awful lot of "smart" devices are going to be worthless or near-worthless as soon as the company behind them decides it's not worthwhile to keep the cloud service running.
pbhjpbhj 10y ago
Manipulating reviews is unlawful in Europe ... Would love to see a prosecution in this sort of situation.

toomuchtodo 10y ago

The users who are arrogant and abusive usually have zero overlap with the ones who care about control over their own devices.

jimktrains2 10y ago
I mean, your statement is true for most subsets of users. "The users who are nice and kind usually have zero overlap with the ones who care about control over their own devices." That said, I do view it as important for those of us that do care to be loud about it. It's in the benefit of all consumers for devices to be secure and usable without a external support. I mean, even though I feel personally it should all be open hardware and software, I won't even go that far. Just let my stuff work when your servers stop working.
- toomuchtodo 10y ago
  Carry the torch friend, I gave up the battle long ago. My last remnants of caring are my recurring donations to the EFF and Public Knowledge.
emsy 10y ago
That's a baseless assumption.
- toomuchtodo 10y ago
  Most of my assumptions are baseless, and only generated based on my anecdotal evidence, life experience, and the occasional Google search. No refunds!
theprotocol 10y ago
That's not the point. The company has no right to deprive a user who paid from receiving the product. You don't get to do a personality test on your customers. Some will be jerks and it's their right. Someone who doesn't recognize that others are under no obligation to like you is dangerous to society.
- toomuchtodo 10y ago
  > You don't get to do a personality test on your customers. Some will be jerks and it's their right. Yes, you do. As a business, you get to decide your customers. Full stop. You do not have a right to purchase a product from a business, and they have the right to refuse you as a customer.
  - theprotocol 10y ago
    You can't simply sell your products on Amazon and then brick the product if you find out someone that you don't like bought it. That's absolutely absurd and frankly I find it shocking how biased you are towards the creator. You can't retroactively undo a sale based on your whims.
    - toomuchtodo 10y ago
      > You can't retroactively undo a sale based on your whims. But you can! You don't like it, but its entirely possible (clearly) and legal. Why should you be required by law to provide services to someone? Or are you interested in Amazon using their leverage to enable customer abuse of sellers? No thank you. The entitlement complex runs deep in society today. So unfortunate.
      - theprotocol 10y ago
        It's not necessarily that you're required to provide services in the first place, it's that that ship has sailed once you've already sold the product, while knowingly using a marketplace which has no vetting. I wonder how you'd feel if a company decided to disable your fridge years after you bought it, because you publicly pointed out an issue with the product and figured it's worth 2 stars. Tell me, is there a time limit on this insanity?

Arcsech 10y ago

Yep. Just shows me this is not a company to buy things from, if they're going to go off at the drop of a hat like that. I agree with the point about having control of your own devices as well - an awful lot of "smart" devices are going to be worthless or near-worthless as soon as the company behind them decides it's not worthwhile to keep the cloud service running.

pbhjpbhj 10y ago

Manipulating reviews is unlawful in Europe ... Would love to see a prosecution in this sort of situation.