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My problem with the current market is that it's next to impossible to determine the quality of a machine. I would gladly pay $3000 for a washer if I could some

• tiatia 10y ago
  "would gladly pay $3000 for a washer" Miele. https://9to5mac.com/2011/03/07/how-steve-jobs-picks-a-washerdryer/ https://9to5mac.com/2011/03/07/how-steve-jobs-picks-a-washer...
  • reitanqild 10y ago
    Miele Seconded: the Miele that my family insisted on buying us for the wedding is well beyond 8 years and we haven't had a single problem. 10 years warranty but rumour have it they might easily last up 20 years although you might have to change parts somewhere between 10 and 20 years. Oh, and I think it cost something less than USD1000.
    • PeterStuer 10y ago
      Yes Miele, but get as basic model a model as possible as they also have these "1.000 features you will never use but that will break and stop your appliance from working" types. A basic Miele washing machine will caost around $1.000 and weigh around 100kg, so don't put it on a flimsy table, but it should last you well over 10 years.
      • jansan 10y ago
        I second that. The basic models already have sufficient features, unless you urgently need a special fature (which 99% of people don't). I do not know about prices in other regions of the world, but in Germany you should get a descent Miele washing machine for about €800 (roughly US$ 900).
      • luca_ing 10y ago
        > and weigh around 100kg Yep. I once carried a Miele washing machine up 3 flights of stairs with a friend. We thought we were about to die. Later I looked up the specs in the manual: its counterweight weighs 120kg :´-( The machine is (I think) around 30 years old, still going strong.
        • jansan 10y ago
          IMHO the most frustrating part about moving is having to carry stuff like dumbbells, counterweights etc, because they have only purpose: Being as heavy as possible.
          • Arizhel 10y ago
            With the counterweights, it'd be nice if it was easy to open up the machine and take the counterweight out. This would make it much easier to move a heavy machine up stairs.
            • luca_ing 10y ago
              Turns out it was, as I found out later. I just have muscle than brains (and not particularly much muscle).
              • Arizhel 10y ago
                What machine was that? I've had two front-loading washing machines now with counterweights, and neither one of them was remotely easy to remove the weights in.
    • dsshanley 10y ago
      Yes to Miele: Very solid. Will cost about 2k / unit. Very heavy duty, very basic, and very reliable. We've had ours for 5 years now with zero issues.
    • delhanty 10y ago
      Yes Miele - they are family owned and not part of one of the 4 groups referenced by the article 1995 - GBP50 for 2nd hand Miele tumbler dryer - looked 20 years old then (chocolate brown 70s stylecontrol panel) - repaired twice - quite noisy - but still going strong age around 40 years 2001 - GBP1000 for top-of-the range Miele washing machine (wanted 1600RPM spin speed) - rubber seal replaced twice - still going - would probably buy bottom/mid range now to get adequate spin speed 2009 - GBP900 for Miele fridge and freezer - no problems yet
    • cyxxon 10y ago
      Disclaimer: I work for Miele, but in the IT department. It is not really a rumor per se, I'd say - the internal idea at Miele is that the stuff should last 15 to 20 years with normal use. So of course it can break after 8 years, everything can, but it shouldn't - that's why Miele sells service certificates (extended manufacturer warranty) for 10 years etc.
      • Tepix 10y ago
        I wonder how much more expensive an appliance would have to be if it were made to last as long as possible (within reason). I think there's a market for a "heirloom" edition that costs 40% more and has a 20 year warranty.
      • reitanqild 10y ago
        that's why Miele sells service certificates (extended manufacturer warranty) for 10 years etc. Win-win it seems? Miele has a reason to optimize for long life, customer has a basic expectation of a long device life time and a possibility to buy peace of mind?
      • fnordfnordfnord 10y ago
        The only thing I'm unhappy with about our Miele dishwasher is that I was told if I installed it myself, that Miele wouldn't honor the warranty. We're kind rural, and there's no local Miele dealer. I almost bought another brand instead.
    • krylon 10y ago
      A friend of mine did his training at Miele and spent some time in their QA. He was very impressed with their thoroughness. ;-) My dishwasher is a Miele, too. I have owned it for ... 13 years now, and I got if pre-owned, so I guess it is at least 20 years old. Has not given me any trouble, yet. (My washing machine is some no-name brand, though, and it has worked well for 11-12 years now, so sometimes one can get lucky.)
    • martinp 10y ago
      Another anecdote: My sister took over my apartment late 2014. Some time in 2015, the dishwasher (Miele) stopped working. She called support to see if it could be repaired. When she provided them with the serial number she was told that the dishwasher was in fact manufactured in 1994. It had lasted through 21 years of regular use, by multiple owners.
  • pmiller2 10y ago
    Are those the ones that use 1/4 the water and don't destroy clothes?
    • edejong 10y ago
      Well, most mid- to high-range European dryers and washing machines do. But the Miele is of particular good quality for a consumer product.
  • gnopgnip 10y ago
    Just the control board on a miele will cost more than a regular washer. The higher end units are basically junk once the warranty runs out.
    • ptaipale 10y ago
      However, Miele has a reputation that they don't care about warranty; if it breaks, even after warranty, they may fix it for free unless it's clear you've done something wrong (like it breaks because you didn't do regular maintenance and clean the filters as you should). Worked for me at least: when I had a problem, and I will buy the same brand again. There were other similar brands but they've all gone bankrupt or been acquired (I had a UPO Pesukarhu washing machine which was maybe 15 years old when I bought it second-hand as a poor student, and it worked another 10 or so for me, and I only got rid of it because the 1970's color of the device didn't fit the interior in our new house, and later I regretted this. Now I've had the Miele for around 10 years.)
    • flicken 10y ago
      Some of the control boards can be repaired, see https://youfixit.eu/en/ https://youfixit.eu/en/ I did this after an electrical surge blew out a component.
  • Johnny_Brahms 10y ago
    With risk of sounding like a shill. Miele is the only thing I ever buy. We had an old washing machine that broke after 10 years, so I called a repair man. He came, and looked at it and said: "I have been working for 5 years, and this is the second time I see a broken Miele. They practically never break". It was an easy fix, and the machine ran for another 7 years until lightning killed every electrical thing in the house. Bought another Miele, and that is running just fine after 4 years.
    • fnordfnordfnord 10y ago
      Ours is super quiet. I wish it hadn't cost so much, but I can't say I regret it.
  • padelt 10y ago
    Yep, Miele. Washing ~5 loads/week an a 27 year old machine. Replaced main water valve ~5 years ago (20€ part). Resoldered one relais PCB ~10 years ago (instructions on the internets).
  • DiabloD3 10y ago
    I'd also like to say Miele is immortal. My Miele vacuum was handed down to me by my mother when she died, and it's like a decade old and has zero issues. And even if it does have issues, replacement parts for it are still sold (mainly because today's models are virtually identical). Also, without the HEPA filter addon, it meets HEPA requirements (they're just not allowed to say so because HEPA sues anyone that didn't pay the idiot tax to license the name); and a box of 4 huge bags and both the inside and outside non-HEPA filters (you change them every 4 bags, comes in the box with the bags) costs around $20. Most vacuums I've seen my neighbors own over the years cost like $15 for 2 bags, and you have to buy the filters separately. Miele TCO is dramatically lower, just a slightly larger upfront cost. Also, all of the house cleaning people I've met over the years all swear by Miele, and they abuse theirs far more than I do mine.
    • mrbill 10y ago
      I'm not sure about the current quality of their products, but I bought a refurbished Dyson "Animal" vacuum (the purple and grey one) in 2003. We'd killed a couple of other vacuums previously (when you shave a St Bernard for a Texas summer...). 14 years later, I've never had to do any sort of major repair. Any problems I've ever had with the unit were fixed by taking it apart (without tools) and clearing the jam/clog.
      • DiabloD3 10y ago
        Of the entire line, the Dyson Animal purple ones are the only acceptable ones, due to their complex filtering system attached to what is essentially twins of their highest end models. Problem is, the HEPA filter in the Animal is about as good as modern Miele bags and non-HEPA filters... /w Miele's HEPA filter instead, it increases filtration rate 10x. I looked into Dysons for my mom when she bought this... they're good vacuums, but they're not the best. I compared them to being an Apple or Cisco kind of product: everyone knows who they are, everyone thinks they're the best, but if you look around you can get something better. As in, for every Apple there's a Microsoft (ala Surface), for every Cisco there's a Juniper, and for every Dyson there's a Miele. I don't want the most expensive, or in some cases even objectively the best: I want something that has the lowest cognitive load of ownership: something that always works, something I don't have to question if I should have bought something else, something that has no killer flaws, something that is good across the board. Something I can be happy with. Very few brands or product lines have ever made me a fan, all companies eventually ruin a good product, but Miele is on that incredibly exclusive list of companies that have made me a fan. When the end of this vacuum finally comes, I'm buying another Miele without hesitation.
  • mml 10y ago
    Miele is definitely the best. Their vacuum cleaners are great too. I have two, and they are both > 10 years old, and showing no signs of wearing out.
• dredmorbius 10y ago
  But it seems that the extra money these days just buys more flashy bells and whistles that just increase the chance of failure. Gresham's Law / the market for lemons.
• curun1r 10y ago
  > I would gladly pay $3000 for a washer if I could somehow tell that it will be better built Perhaps you should check out commercial washers. The kind that you find in laundromats are designed to take a lot more punishment than the residential ones.
  • jaggederest 10y ago
    And they're designed for repair and maintenance too, since commercial operations care about total cost, not just up front cost. The same goes for ranges, ovens, refrigerators, microwaves, you name it.
  • rorykoehler 10y ago
    I go for this strategy for everything from audio equipment to washing machines. Pro gear is still well built.
    • simonbyrne 10y ago
      Works for non electronics as well: restaurant tableware is much better value than the same brand consumer stuff (e.g. Wedgwood), as long you're happy with plain white and buying things in packs of 12.
      • ballenf 10y ago
        webstaurant.com is awesome for getting restaurant grade stuff at reasonable prices. Pretty incredibly well designed website too in subtle ways. (no affiliation with them, just a fan) I bought some restaurant grade coffee mugs that are just fantastic. Pretty much impossible to chip and guaranteed.
        • mrbill 10y ago
          Another vote for webstaurant.com, I buy all my cheap flatware there in bulk.
  • lb1lf 10y ago
• ethbro 10y ago
  At the cheaper end of $3000, I've heard great things about Speed Queens. The linked review below is meh, but people who love them love them because they're apparently built like tanks. http://laundry.reviewed.com/content/speed-queen-awne92sp113tw-washing-machine-review http://laundry.reviewed.com/content/speed-queen-awne92sp113t...
  • pythonistic 10y ago
    I bought a Speed Queen front-loader a few months ago. Although I can't say anything about the longevity, I was very impressed with the quality of the machine, going so far as to take pictures of the underside of the drum, drain plug, electronics package, and braces when setting it up. It's heavier -- about 250 pounds -- and quieter than the top-loader I replaced. I worry a little about the electronic control panel, the same one pictured in the review you linked, but I have hope it'll last more than a decade. The warranty is exemplary, even though I haven't had to use it yet so I can't attest to how well it's fulfilled. And it's made in Wisconsin: it's not just another rebranded Electrolux or Whirlpool.
    • throwaway049 10y ago
      I've seen that brand in laundromats. I had no idea they made domestic machines too.
    • hvidgaard 10y ago
      That is all well and good, but if a review write things like this For example, the similarly priced Electrolux EFLS617SIW removed 27 percent more stains than this Speed Queen on its Heavy Duty cycle and 13 percent more stains on its Whites cycle. We got similar results from Kenmore, LG, Maytag, and Whirlpool front-loaders Those stains remain in spite of the fact that this Speed Queen uses over 40 gallons of water for the Whites cycle and over 24 gallons for the Normal Eco. We estimate that this washer will cost around $85 a year to run. That's average for a top-load machine, but almost triple what a more-efficient front loader costs. A lot of our readers tell us they don't care about the environmental impact of their appliances. But, maybe they'll care about the extra $275 on their water bills over five years of ownership. I'm skipping it sadly (unless their front loaders are any better.)
• zer00eyz 10y ago
  For tools (think saws and drills) this is changing somewhat. Check out AVE on youtube, his teardown are great! https://www.youtube.com/channel/UChWv6Pn_zP0rI6lgGt3MyfA https://www.youtube.com/channel/UChWv6Pn_zP0rI6lgGt3MyfA
  • abakker 10y ago
    Second. This is the best thing on YouTube. If you like more workshop instructions, check out "this old Tony"
    • iNerdier 10y ago
      Absolutely second this, I love 'this old tony' and I have no experience at all with machining in the slightest. AvE by contrast is I think a bit of an acquired taste.
      • zer00eyz 10y ago
        You should check out abom as well. He is a bit more hardcore as a manual machinist but I binge watched his whole channel and still catch up with him regularly.
  • stinos 10y ago
    I'm not sure if this is changing or whether it never really changed (in the past 50 years or so): professionals using tools just have no need for tools which might break quickly so there always has been (at least in my memory) a market segment for proper tools (high end think Festool, Hilti, ... but even somewhat lower end tools never seemed to had problems like becoming unusable/unrepairable within a couple of years). And even though some small segment of the market might now be taken over by ultracheap less decent tools, the segment with the decent tools is still going strong as ever.
  • topspin 10y ago
    The popularity of AvE is telling; clearly many people want to know what they are buying. His detailed teardowns are very interesting; he shares a lot of knowledge about polymers and electronics and combines this with practical experience about failure modes and use cases. At the end of the day it's clear that you get what you pay for if you know what you're doing. Some of his assertions about how manufacturers use brands parallel this story. I think a lot of the HN set would not be able to tolerate the guy, however. He is not 'reformed,' to say the least.
• bigkm 10y ago
  This isn't sustainable, these antics of these companies are basically negating any positive thing you try and do for the environment
• tormeh 10y ago
  Buy the one with the best warranty. A warranty is essentially a bet by the manufacturer that it won't break.
  • iopq 10y ago
    Usually failure follows a bathtub curve. If you know your appliance will probably break in 10 years, you can still offer a 3 year warranty easily without costing almost any extra.
    • tormeh 10y ago
      A 3 year warranty is not the best warranty. It's just the legally required minimum where I'm from. I was thinking more like 10-15 years.
      • iopq 10y ago
        Ha-ha 15 year warranty
• PietdeVries 10y ago
  Could it be that the lifespan of a appliance is shortened because it his to be more energy-efficient? The old fridges (and car-engines, or antything) were not very economic. A few decades ago getting 10 km per liter of petrol was more or less standard. Now the engine with the same cilinders (1.6 liter for instance) easily get as much as 20 km for the same liter of petrol. The engine is highly optimized by cutting away all the heavy parts and replacing it with lighter ones, adding electronics and more moving parts, etc. This optimization is best seen in F1 racing, where the same 1.6 liter engine can deliver as much as 750 bhp. Now the more you optimize, the closer you get to the boundaries of what the materials can handle. You squeeze out all the buffers, all the extra's. And quite likely, all these buffers made the device last longer but at the cost of running inefficient. So the fridge that the OP talks about - the one running for 50 years - will have used much more electricity than the ones you could have replaced it with. Likely, the lower energy consumption of the device will have paid back the investment in 7 years.
  • ptaipale 10y ago
    That is partially true, of course. Energy saving makes devices more complex, thus they have more things that can be broken. However, it is also clear that e.g. control electronics is simply not made to last. E.g. they use the cheapest of electrolytic capacitors, which will leak and break in 5-10 years. Using proper ones might cost 1-2 cents more per device. This also means that old dead TVs and stuff may often be repaired quite inexpensively - buy a 0.20$ capacitor and solder it in place - but it is still a frustrating thing that it breaks in the first place. With cars I'd still say that despite the added complexity, the endurance of vehicles is simply amazing. We deplore that when the engine control unit fails, we have to replace the entire unit. But overall, you need much less maintenance on modern cars than you needed 30-40 years ago. Oil change intervals have gone from 5 000 - 10 000 km to 15 000 - 25 000 km. And 30 years ago, a car that had 200 000 km on the clock was really really worn out. Nowadays, it may work like it were almost new.
    • icantdrive55 10y ago
      "That is partially true, of course. Energy saving makes devices more complex, thus they have more things that can be broken. However, it is also clear that e.g. control electronics is simply not made to last. E.g. they use the cheapest of electrolytic capacitors, which will leak and break in 5-10 years. Using proper ones might cost 1-2 cents more per device. This also means that old dead TVs and stuff may often be repaired quite inexpensively - buy a 0.20$ capacitor and solder it in place - but it is still a frustrating thing that it breaks in the first place." 1. More parts to break--sooner end of life. I agree. Finding that bad capacitor is not easy. First it's hard to find a bad cap to begin with. The repair shops, if your electronic device is under warranty; just replaces the entire control board. It's usually never in stock, and it always seems to take a month or two comming from China. For the DIY'ers, there's no schematics to be found, and even then it's still very hard to find that faulty capacitor on one of the boards. End result--the electronic item is thrown out. I don't know how this is tolerated--on a lot of levels. It's bad for the environment, and just wasteful. T.V sets used to be repairable. It dose bother me. Hell--we used to get a few channels over the air for free. Sometimes--I feel gone backwards? "With cars I'd still say that despite the added complexity, the endurance of vehicles is simply amazing. We deplore that when the engine control unit fails, we have to replace the entire unit. But overall, you need much less maintenance on modern cars than you needed 30-40 years ago. Oil change intervals have gone from 5 000 - 10 000 km to 15 000 - 25 000 km. And 30 years ago, a car that had 200 000 km on the clock was really really worn out. Nowadays, it may work like it were almost new." 1. Agree. A vechicle with 125,000 miles is not much. (I think my conversion is right?). Rebuilding that modern engine is a lot more difficult than rebuilding a Chevy 350 though. I know Toyota dealership mechanics who can't repair the Prius gas assist engine. They usually just pull a used engine from the scrap yard. I will give Toyota credit on a well designed engine, but working on it is another story. 2. Oil changes--yea I'll give you that one, but honestly, I always felt certain industries pulled those oils change numbers out of the air. I've always changed my own fluids, so that was never an expense. 3. The problem with modern vechicles is that automatic transmission--still. At around 135,000 those sensors, those plates, that OD unit just start to wear out. If it's just a pressures sensor, that's fine, but when it's the Over Drive unit, or the transmission needs a rebuild; that's where the anger sets in. A modern automatic transmission rebuild is not an easy task. 4. The plethora of sensors. I get it. They are needed for emmissions, and performance. And I get a computer. I don't get three computers, and systems so complicated dealership mechanics are learning of the customers dime. I just gave up on an older Dodge that would run at idle. I checked everything. It was a '98 so it wasen't nearly as complicated as todays vechicles. I had to bring it to the dealership, and reflashed reflashed the computer three times for a grand total of $1200. Let me rephrase that, they replaced a bunch of "suspected lazy sensors" before the three reflashes. No it wasen't my vechicle, but a family members who wanted her old truck. I don't usually ever bring a vechicle to a dealership. 4. I do forsee a generation of vechicles that will be scrapped because it makes no sence to fix them. That saddens me. Every time I see a new car commercial, and I see nothing but a electronic light show on the dash, heated seats, automatic cup holders, automatic everything, and I haven't even got to driver assist electronics; I get sad. They all look great, until something malfunctions. I guess this is what the consumer wants in a vehicle. I don't. As my deceased father used to say, "The day I can't roll down my window, put me out. And it's just something else that might break down. I want simplicity." 5. Just thinking about my Bosch washing machine that rings, but doesn't clean the clothes is making my headache worse. Just thinking about the two Mielde vaccume cleaners that are sitting in my garage with perfect motors, but bad blue tooth boards is making me thirsty, but I have no alcohol. Why would they ever decide to replace a simple switch, and put in a blue tooth board in the handle? Good night people. I need to set up a small distillery in my room.
• mixedbit 10y ago
  The Market for Lemons rule is that if consumers are unable to recognize quality and crap products while buying, after some time all the products on the market are crap.
  • razzaj 10y ago
    I know that thesis. But i find that the middle class usually has a propensity to buying the more expensive items (even if it ends up being only marginally better than crap) because of a different dynamic. and it always puzzled me, i see it as an uninformed, irrationally positive, outlook generated by the mean fact of paying more for a "brand", because "surely it is better".
    • vidarh 10y ago
      But if the consumer has no way of telling which is better there's no reason for the manufacturers to use quality as the determining factor for setting the price. Instead they'll focus on making it look more expensive or add features you'll never use in order to win market share.
  • xg15 10y ago
    Partially this, plus the monopoly position the post described: Three companies "won" the market and have no pressure to produce anything else then lemons anymore. And since a bad dishwasher is still better than no dishwasher, consumers will buy them even if they know it's crap as long as there is no alternative.
• donkeyd 10y ago
  On a Dutch TV show they calculated that it's better to buy a cheaper washer that breaks down sooner. After it breaks you will buy a new one, which is often more efficient, saving you more money. Also, the quelity in washing results is often negligible.
  • fnordfnordfnord 10y ago
    That's easy to see if you're replacing an older model with a HE unit. The case is not so obvious when replacing a recent model HE unit with a newer HE one.
  • Arizhel 10y ago
    This doesn't really make sense. There's only so much efficiency to be gained in washing dishes or clothes; we're reaping a lot of gains here in the last 10 years or so because of electronic controls and sensors, compared to the very simple mechanical systems from decades past. But the efficiency over time will be a curve, with diminishing returns. Basic physics dictates that you can only make cleaning things with water so efficient. Maybe eventually we'll go to cleaning things with ultrasonics or something, but for now, if you're swishing fabrics around in a drum with water, or spraying hot water on dirty dishes, you can only make that so efficient. I'm sorry, but replacing a 2016 model dishwasher with a 2018 model dishwasher is not going to net you any significant efficiency gains (though replacing a 1985 model dishwasher certainly will).
    • donkeyd 10y ago
      They didn't say you have to replace it every two years, like a phone. Maybe european washers are better, but I've never seen a ~$400 washer fail within 5 years. You can buy 5 of these washers for the price of a $2000 washer. This means that in 25 years (if they fail every 5 years), you would've spent the same amount, but every 5 years, you get newer technology.
• fnordfnordfnord 10y ago
  Miele is the brand of dishwasher for you. They are expensive, and not perfect, but it will slowly and reliably get the dishes clean. The best part is that it never makes a peep, this thing is super-quiet. The worst thing is: no child control-lock (you try and get a curious toddler to disregard it for hours).
• Spooky23 10y ago
  For washers/dryers, go to an independent appliance dealer and get a Speed Queen top loader. They have 3-5 year warranties and since switching to electronic controls are offering a longer warranty on the controls. The only downside is that they aren't "pretty", if you care about that and they run smaller than typical consumer washers. I've had mine since like 2000. Every single person I've referred there has been super happy with it.
  • com2kid 10y ago
    My university dorms had speed queens. I was not delighted. Clothing was torn to shreds by the washer and then left still wet by the dryer. The machines were always getting called in for maintenance. I get that they were being ran 24/7, but the number of loads I had done correctly versus left wet and not so clean wasn't a very good ratio. :/