5 ms·

Can anyone here provide an example of "good" support from google?

• Dylan16807 10y ago
  Sure. They replaced my defective Nexus 4 quickly and with zero fuss.
  • iagovar 10y ago
    Well, that's actually not google support...
    • andrewjw 10y ago
      Actually, it could be. If the phone was bought from the Google store, they serve you directly. I had my Nexus 5X replaced after a conversation with Google (not LG).
• deleted 10y ago
  [deleted]
• andrewjw 10y ago
  They provide much better support than LG regarding replacement of the Nexus 5X for bootlooping issues. Project Fi support has been pretty accessible.
• Buge 10y ago
  Depending on what you mean by support, when one of my youtube videos was falsely copyright claimed, I disputed it and the claim was removed. When another video was falsely flagged as violating a rule, I disputed it and the flag was removed. When someone started repeatedly stealing my videos and uploading them to their own channels, I reported them for copyright infringement, and the first time it took 1 day to be taken down, subsequent claims only took 30 minutes for the takedown.
  • tehwebguy 10y ago
    Exactly, they handle things they are legally required to.
    • Buge 10y ago
      I'm pretty sure they were not legally required to unflag either of my videos.
• jrnichols 10y ago
  there are a few, but it usually turns out that the person had contacts at Google or were a high profile blogger or something. ordinary folks? Forget it.