3 ms·

Reputation Suicide, and Why I’m Quitting Disqus

29 points by discombobulate 10y ago

i386 10y ago
Or you know, if it's valuable you could pay.
- karmajunkie 10y ago
  My thoughts exactly. I think its the editorialized phrase "we’re now going to charge you for something that used to be free!" that smacks of entitlement right on the heels of detailing the problem solved by using disqus in the first place.
- Neliquat 10y ago
  It is, but he feels doing business with someone who abuses his trust is not in his best interest. Call me snarky, but I totally agree.
  - i386 10y ago
    But if they can't get any of those users to pay and its the difference between not providing the service or displaying ads (with fair warning!) what is the lesser of two evils? Disqus continues to exist and thats only a good thing. I don't think "not displaying ads and letting me get it for free" is a fair option.
scjody 10y ago
I'm glad I'm not the only one who cringes at the term "Customer Success".
deleted 10y ago
[deleted]
j4kp07 10y ago
What a cry baby.
deedubaya 10y ago
At the end of the day, it's a "free" service. If they have to monetize through ads, they have that right. If you don't like the new price of free, you can move on to a new product. I would have a very different opinion if it was a paid service from the get-go.
- intopieces 10y ago
  I don't think anyone is arguing they don't have that right. And moving on to a new product is precisely what the author has done, so that's a bit of an obvious statement. The idea here is a visibility: "Check your Disqus implementations because they've changed." It's like when I tell people about the creepy shit Facebook does. I always tell them, "if this is a fair deal for you, great! Just know what you're getting into."
Cpoll 10y ago
> So imagine my surprise a few years later, when I learned that disqus had, at some point unknown to me, turned them back on as part of some update. My readers at the time found themselves treated to things like this. I don't get it, isn't this exactly what the email says? Starting February 8, Disqus will add ads to non-paying customers' feeds. I understand the chagrin against marketing-speak, but I don't see the outright deception.

i386 10y ago

Or you know, if it's valuable you could pay.

karmajunkie 10y ago
My thoughts exactly. I think its the editorialized phrase "we’re now going to charge you for something that used to be free!" that smacks of entitlement right on the heels of detailing the problem solved by using disqus in the first place.
Neliquat 10y ago
It is, but he feels doing business with someone who abuses his trust is not in his best interest. Call me snarky, but I totally agree.
- i386 10y ago
  But if they can't get any of those users to pay and its the difference between not providing the service or displaying ads (with fair warning!) what is the lesser of two evils? Disqus continues to exist and thats only a good thing. I don't think "not displaying ads and letting me get it for free" is a fair option.

scjody 10y ago

I'm glad I'm not the only one who cringes at the term "Customer Success".

deleted 10y ago

[deleted]

j4kp07 10y ago

What a cry baby.

deedubaya 10y ago

At the end of the day, it's a "free" service. If they have to monetize through ads, they have that right. If you don't like the new price of free, you can move on to a new product. I would have a very different opinion if it was a paid service from the get-go.

intopieces 10y ago
I don't think anyone is arguing they don't have that right. And moving on to a new product is precisely what the author has done, so that's a bit of an obvious statement. The idea here is a visibility: "Check your Disqus implementations because they've changed." It's like when I tell people about the creepy shit Facebook does. I always tell them, "if this is a fair deal for you, great! Just know what you're getting into."

Cpoll 10y ago

> So imagine my surprise a few years later, when I learned that disqus had, at some point unknown to me, turned them back on as part of some update. My readers at the time found themselves treated to things like this. I don't get it, isn't this exactly what the email says? Starting February 8, Disqus will add ads to non-paying customers' feeds. I understand the chagrin against marketing-speak, but I don't see the outright deception.