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Feel Free to ask us any questions here!

huebnerob 10y ago
It sounds like 'Ava' will need to interrupt employees and prompt for feedback on some frequent recurring basis in order to provide what your marketing describes as 'realtime' results. How are you going to balance this distraction and annoyance against your product requirements?
- zeal-technology 10y ago
  Ava reaches out to employees on a scheduleable basis and does what we call a "Check-In". Check-ins are short questions that are answered on varying scales that give insight into what is really going on at the company. These interactions typically take between five and fifteen seconds to complete, and then you're back to whatever you were doing before. We have tuned when and how Ava reaches out to minimize annoyance, and to keep productivity high. We also let employees respond at their own convenience, so it's not like you have to immediately give Ava your attention. Here's an example: http://i.imgur.com/M5cyOvZ.png http://i.imgur.com/M5cyOvZ.png
- danudey 10y ago
  My experience with doing our own internal employee satisfaction reports is that they generally tend to be just enough work that I have to go out of my way to do them, or rather, stop saying "I'll do that later". On the other hand, I go and check Slack every now and then, clear out all my unreads, and then go back to work. If part of that process is typing '4' into one of those windows then it's basically zero-friction from my perspective. In other words, as long as getting a Slack message doesn't already interrupt, distract, and annoy people, neither will this, and if it does then you can tune your Slack notification settings to handle that. Turn off push notifications for the bot and you'll only see/answer the question when you go into the app to clear out unreads.
diN0bot 10y ago
is it possible to chat with a demo ava somewhere?
- zeal-technology 10y ago
  We can set up a demo for you. Currently we are working on a way to talk directly to ava without installing her.
  - diN0bot 10y ago
    that would be awesome. please email me.
andrewguenther 10y ago
Since your website doesn't tell us, what is this?
- zeal-technology 10y ago
  yes. if you navigate to http://zeal.technology/meetava.html http://zeal.technology/meetava.html it should give a bit more info. our product is a chatbot named ava. she integrates with your slack team and gauges how your team is doing. she uses weak ai to gauge your morale, autonomy, mastery and a few other things. she is conversational and allows you to provide anonymous feedback to your company.
  - EliRivers 10y ago
    That page is SO much more informative. I let the video run for about thirty seconds before closing it, with no idea what you were selling or what problem you were trying to solve. That should be the front page. It's informative.
    - zeal-technology 10y ago
      thank you for the feedback. we really appreciate it and will make adjustments
      - danudey 10y ago
        Counterpoint: As I've said in other threads your front page should definitely have a clear, concise explanation, but I think your video explains it pretty clearly. I do think a transparent pricing structure is important though. I generally assume that 'call us' means 'if you have to ask you can't afford it', and immediately skip over any service that doesn't let me immediately calculate a specific number I'll pay every month, and I assume that 'schedule a demo' is like 'schedule a webinar', and that you're targeting your business (and pricing structure) towards C-level execs or upper management rather than the people who are actually implementing policies.
    - 10y ago
ironchef 10y ago
Not having pricing on your page (or .. having the "up to 10 users -> free", "more than 10-> call us") is a non-starter imo. I need some idea of pricing before I spend any time looking. $10/user/year? $100? $1000?
- zeal-technology 10y ago
  That's fantastic feedback, we're taking everyone's comments and deciding what changes we want to implement next.

It sounds like 'Ava' will need to interrupt employees and prompt for feedback on some frequent recurring basis in order to provide what your marketing describes as 'realtime' results. How are you going to balance this distraction and annoyance against your product requirements?

zeal-technology 10y ago
Ava reaches out to employees on a scheduleable basis and does what we call a "Check-In". Check-ins are short questions that are answered on varying scales that give insight into what is really going on at the company. These interactions typically take between five and fifteen seconds to complete, and then you're back to whatever you were doing before. We have tuned when and how Ava reaches out to minimize annoyance, and to keep productivity high. We also let employees respond at their own convenience, so it's not like you have to immediately give Ava your attention. Here's an example: http://i.imgur.com/M5cyOvZ.png http://i.imgur.com/M5cyOvZ.png
danudey 10y ago
My experience with doing our own internal employee satisfaction reports is that they generally tend to be just enough work that I have to go out of my way to do them, or rather, stop saying "I'll do that later". On the other hand, I go and check Slack every now and then, clear out all my unreads, and then go back to work. If part of that process is typing '4' into one of those windows then it's basically zero-friction from my perspective. In other words, as long as getting a Slack message doesn't already interrupt, distract, and annoy people, neither will this, and if it does then you can tune your Slack notification settings to handle that. Turn off push notifications for the bot and you'll only see/answer the question when you go into the app to clear out unreads.

diN0bot 10y ago

is it possible to chat with a demo ava somewhere?

zeal-technology 10y ago
We can set up a demo for you. Currently we are working on a way to talk directly to ava without installing her.
- diN0bot 10y ago
  that would be awesome. please email me.

andrewguenther 10y ago

Since your website doesn't tell us, what is this?

zeal-technology 10y ago
yes. if you navigate to http://zeal.technology/meetava.html http://zeal.technology/meetava.html it should give a bit more info. our product is a chatbot named ava. she integrates with your slack team and gauges how your team is doing. she uses weak ai to gauge your morale, autonomy, mastery and a few other things. she is conversational and allows you to provide anonymous feedback to your company.
- EliRivers 10y ago
  That page is SO much more informative. I let the video run for about thirty seconds before closing it, with no idea what you were selling or what problem you were trying to solve. That should be the front page. It's informative.
  - zeal-technology 10y ago
    thank you for the feedback. we really appreciate it and will make adjustments
    - danudey 10y ago
      Counterpoint: As I've said in other threads your front page should definitely have a clear, concise explanation, but I think your video explains it pretty clearly. I do think a transparent pricing structure is important though. I generally assume that 'call us' means 'if you have to ask you can't afford it', and immediately skip over any service that doesn't let me immediately calculate a specific number I'll pay every month, and I assume that 'schedule a demo' is like 'schedule a webinar', and that you're targeting your business (and pricing structure) towards C-level execs or upper management rather than the people who are actually implementing policies.
  - 10y ago

ironchef 10y ago

Not having pricing on your page (or .. having the "up to 10 users -> free", "more than 10-> call us") is a non-starter imo. I need some idea of pricing before I spend any time looking. $10/user/year? $100? $1000?

zeal-technology 10y ago
That's fantastic feedback, we're taking everyone's comments and deciding what changes we want to implement next.