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On the one hand, yes, he has a valid point, but I'd guess the downvotes are from people who feel that being unclear in your communication, then calling repeated
by danudey 17y ago
On the one hand, yes, he has a valid point, but I'd guess the downvotes are from people who feel that being unclear in your communication, then calling repeatedly over and over to have you take down a post full of glowing praise and preorder links on a hugely popular blog, then, when you refuse to edit what is probably the best PR the book's had so far, threatening to sue you to have you take it down.
Fortune could have said 'Sorry, we miscommunicated, could you trim down your excerpts? Here are some example quotes you might want to include instead.' They could have called him, and when they didn't get an answer, e-mailed him instead. They could have asked nicely, or even looked on the bright side of this amazing PR. Instead, they're being the biggest assholes they can be.
So yeah, there's a point to be made there, but I think Fortune's dickery is overshadowing it.
- ismarc 17y agoExcept for the fact that the entire blog post with the excerpts has no content except the excerpts. There's no value to be derived from it except reading the excerpts. There's no trimming them down, they are the only content.
- jimbokun 17y ago'Sorry, we miscommunicated, could you trim down your excerpts? Here are some example quotes you might want to include instead.' Didn't they do that, minus the example quotes? I'm honestly confused here.
- ZachPruckowski 17y agoExpecting immediate action at six AM is a bit silly, as is calling three times at that hour especially when you know the guy was up as late as 2 AM. I realize it's a priority, but expecting 24-7 service when someone's doing you a favor is a bit unreasonable.