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http://www.lala.com/#termsofservice http://www.lala.com/#termsofservice (last updated in 2008, supposedly) states: "la la reserves the right to modify or discon
by andrewf 16y ago
http://www.lala.com/#termsofservice http://www.lala.com/#termsofservice (last updated in 2008, supposedly) states: "la la reserves the right to modify or discontinue any of the Services and material displayed on or offered through the Site, with or without notice to you, and is not obligated to support or update the Site or Services."
That was the contract lala made with their customer.
This exact same scenario - users losing access to music they've paid for due to a service being killed - has happened multiple times[1] due to DRM. I think it's clear that whether the reliance is on a DRM key-server, streaming, or whatever, consumers shouldn't "buy" music that stops being available when servers disappear.
[1] http://en.wikipedia.org/wiki/Digital_rights_management#Obsolescence http://en.wikipedia.org/wiki/Digital_rights_management#Obsol...
- Retric 16y agoThat is probably not enforceable. Unfortunately the only real option is a class action lawsuit which would probably result in a minimal rebate.
- jimbokun 16y agoSo in other words, the money given them creates absolutely no obligation on their part to do anything whatsoever.
- evansolomon 16y agoHow could they feasibly do anything else? What do you think happens to your Facebook gifts if the company goes out of business? I bet their terms of service don't include shipping you physical strips of bacon to replace the virtual ones you lose.
- jessriedel 16y agoGoing out of business is different than just saying "we won't honor the purchase you made anymore".
- evansolomon 16y agoIt's always a choice. Going out of business is a choice, selling the company is a choice, and the acquiring company shutting down the acquired company's product is a choice. Any way you slice it, no matter what the circumstances, someone made a choice not to honor your purchase anymore, if that's the way you want to describe it.
- jessriedel 16y agoThat is incredible. Why would anyone pay money for that? I am still a bit skeptical that this would hold up in court. There are laws about what you can hide in the fine print, and often judges will hold the transaction to be for things that that a reasonable person would expect, not what is stated in the contract.