16 ms·
Show HN: World class unlimited email hosting for all your domains from $4/month
- d2p 10y agoSounded interesting, but it seems abit misleading to me.. The title says "unlimited" and the page says: > We do not count your domains, mailboxes, gigabytes or teeth. yet the pricing page says: > up to 100 outgoing emails per day Even the most expensive plan says 2000. I'm not saying it's unreasonable, but it's certainly not unlimited in that respect.
- dejan 10y agoHi, thank you for your comments. It depends how you look at it. All email services have limits. However, the limits we set are more as a protection for ourselves and our users. We have to deal with spammers, phishing attacks etc. We diversify based on the actual, realistic needs of the organisation. For instance, a startup of 3 would not need to send 500 emails a day, that is a clear red flag. In practice we have yet to have a case of a user reaching those limits. Thanks again!
- sramam 10y agoI like this line of thinking! Not-really-obstructive limits that prevent abuse.
- fest 10y agoI'm glad they list the limits clearly. Other e-mail services have similar limits by nature but you only find out when you hit them.
- weaksauce 10y agoA startup of 3 can certainly need to send 500 emails a day but there are other services that should be used for that like mail gun or mail chimp or the plethora of other bulk sending providers. Usually 10k-20k per month is the free limit.
- dejan 10y agoExactly, we prefer using the right service for the right task at hand. Personal / business mail is not for sending bulk emails. It also carries reputation penalties.
- marcamillion 10y agoI appreciate the fact that you guys made product decisions, but this statement was a little red-flag to me: > For instance, a startup of 3 would not need to send 500 emails a day, that is a clear red flag. There are many startups that do cold outreach, via cold emailing, that could do roughly 500 emails per day. I am not sure how typical this is, but as someone that has started doing sending cold emails as a direct sales tool, it seems to me that you just haven't had any customers like that yet. If you do though, don't assume they are spammers.
- dejan 10y agoYou are absolutely right. However, our limits are not really hard limits. If someone occasionally needs to send more emails we do not make a fuss about it. However, a red flag (thanks for mentioning it :) goes up and we check if everything is ok. We never sanction users. We do have sales teams using Migadu. However, they simply estimated how much they would send and signed up for the higher plan. It's straight forward I believe.
- TheGrumpyBrit 10y agoSo you have clients sending unsolicited emails touting for business through the same gateways as my mail? I fear you will not be in the email business for long.
- dejan 10y agoYou live up to you nickname :D Sending sales emails is not the same as spam, at least not in the lines of business using Migadu. We are not judging what people do for living, but rather try to aid them with a worthy advice if there is a better way. Working hand in hand with users pays off and we both enjoy it. We're tired of being nobody to some wise Google(rs).... If sales stop, the world would stop. Everyone sells something to somebody.
- TheGrumpyBrit 10y agoThe grandparent post referred specfically to "sending cold emails as a direct sales tool." I'm struggling to find any way to interpret that phrase that doesn't scream "spam" to me. Sending your emails individually from Outlook to an individual you've looked up on the targets website doesn't make it any less spammy. I'm sure your approach works for the customers you have right now, but if you consider the above to be an acceptable use of your service, then I stand by my statement that you won't last long in the email business.
- Sgoettschkes 10y agoIt makes all the other pages look like pure marketing slang. So instead of counting domains or gigabytes, they count outgoing emails. How is this "radically different"?
- rovr138 10y agoTheir claims basically are that hard drives are cheap and cost drops and that domains and users are simply a configuration change (which is automated). They're charging based on something that actually has an impact. Sending emails incurs in a load as well as receiving one back (you probably are getting a response) and work that the emails may incur. The more emails you send, the odds of needing a clean IPs in case something happens (blacklist is the first thing that comes to mind) on the amount of emails they send, dealing with blacklists is something that statistically will happen the more emails are sent as well. So they charge you by the impact each email sent has and for the cost of hard drives. I guess they're charging more on a probability of the time they need to work on it the more emails are sent. There is a cost associated with developing the code, sure, but the more people, the less it is per person and once it's developed, it's only new features and maintaining. It seems they've set it up to scale and it seem they have a lot automated. I'm assuming this based on this: According to our trials, it would take us up to 30 minutes to setup a completely new infrastructure and get all clients back live. According to the affiliate link, you get up to 50% of what a user you refer pays (if you give a discount, it comes out of your share of the price). So it seems like they've made the math and it looks like they can at least break even, ideally they still see some revenue, with only earning half of what they charge. It seems very well structured and organized. I'm testing it out. Paid for a year. If I transfer everything (a couple of domains, but only a handful of accounts. Maybe I will end up setting them via aliases...) I may upgrade just to give back. I had been looking into OVH, Rackspace, FastMail, Google Apps, etc and hadn't switched because they charge for everything...
- splitbrain 10y agoFor everyone else wondering what the catch is: the number of outgoing mails is limited (100/day for the $4 tier).
- tracker1 10y agoWhich for someone with several hobby domains, but one person is fine... the standard tier isn't a huge expense either.
- cmdrfred 10y agoAlso if that is a concern for you, a postfix server on a $5 digital ocean droplet will allow you to send any number of emails.
- dest 10y agobut what about their deliverability / spam score?
- cmdrfred 10y agoYou get a dedicated IP only for you. Never had a problem in the past 2 years or so.
- dest 10y agoThis is good. What I meant is that you have to check your IP reputation by yourself, while this provider does it for you (if I understand correctly), hence an extra charge
- captn3m0 10y agoBeware that Digital Ocean blocks all traffic for outbound SMTP on floating IPs: https://www.digitalocean.com/community/questions/floating-ip-gateway-as-default-router-and-source-address-for-outbound-connections?comment=49891 https://www.digitalocean.com/community/questions/floating-ip... This pretty much breaks the entire usecase, as you cannot build an IP reputation.
- ape4 10y agoI don't know how good the service is... but the clean design of the site is appealing.
- cyberferret 10y agoSeems like a cool solution for guys like me who have about 7 or 8 email domains to keep track of. Also, thanks for pointing out that GMail also has a daily cap on sending emails out. I've never ever come close to it, but never realised there is a cap on their service.
- herbst 10y agoMay i ask why you not simply redirect all your emails to a single inbox?
- jpalomaki 10y agoIn order to redirect, you still need smtp server for the domain. Also if these are for some side ventures, handling correspondence via single inbox can be bit inconvenient and error-prone.
- cyberferret 10y agoAs another user pointed out - I use the separate email addresses for separate side projects. Some have additional team members on the domain, some have just me. I used to try and run them all under one email client, but it got messy to try and keep replies separate and coming from the correct domain address (for support and marketing queries etc.). Also, trying to run one inbox on mobile was achievable, but tricky. I like having each web app domain in a totally separate, sandboxed inbox. Occasionally I delegate the handling of a particular inbox to another team member for a week or two while I am either away or working on a project, so it is nice to be able to attach/detach an Inbox from my conscious management whenever I like.
- aswerty 10y agoI understand why you put in the drawbacks section, I know that kind of anti-marketing can work. But it's a little too honest - nobody wants to read that their emails might end up as junk mail. Maybe be a bit more vague. Or if you're not significantly worse than your competitors on that front it's a bit misleading if you're disclaiming it as a drawback. Also, when you open up a link in the menu as a new tab (via middle mouse button) the current tab becomes unusable due to the loading icon you overlay. Very annoying! And finally - it'd be good to have a demo of the web client without having to register. Because that's essentially what most people will be paying for since email plumbing is pretty standard across providers.
- dotscott 10y agoI signed up with them for the reason that they were honest - I'm getting tired of all the marketing talk you see over at sites like product hunt when trying to convince people to sign up
- aswerty 10y agoI can understand that.
- dejan 10y agoThank you for the input! I see your point and thank you for it! Honestly, we're not trying to play any marketing tricks, but rather give all help possible in order to decide whether it works for the interesting parties. Surely, we've got to trim down and brush off a lot of things. The mail going to junk is an unfortunate reality, there are never any guarantees with any mail service, and especially with new services. We've already had the big ones play muscles on us several times. Thank you for reporting the new tab bug, will be fixed! The webmail / ui demo is coming up too. Thank you for suggesting it!
- protomikron 10y agoI really appreciate that and further think you are on the right track with honesty (drawbacks, etc.), as people get more and more immune to marketing bullshit. > We've already had the big ones play muscles on us several times. Without calling names, can you elaborate on that?
- dotscott 10y agoI've been using these guys now for about a month - fantastic customer service and the ui is stupidly simple. They're doing one thing and doing it well,can't recommend them enough
- dejan 10y agoThank you! Very appreciated!
- tombrossman 10y agoThis looks pretty slick and well done for having a comprehensive FAQ section and plenty of info which answered most of my questions. For me, email is the 'master key' for most of my online accounts (because password resets are done via email so if your email account is compromised an attacker can quickly leverage access to other services) and email security is top priority. I didn't see anything about using two-factor authentication with this service - is it available? Also, your site only supports obsolete HTTPS protocols. TLS 1.0 and SSLv3. You should drop SSL 3 and enable support for TLS 1.2. Here's a test you can run with feedback and resources to learn more about secure configurations: https://www.ssllabs.com/ssltest/analyze.html?d=migadu.com&s=91.121.157.186&latest https://www.ssllabs.com/ssltest/analyze.html?d=migadu.com&s=...
- matt_wulfeck 10y agoI was also discouraged to see there was no 2fa option. Email is simply too important. One of the reasons I stick with gmail is because I know Google hires some of the best security people in the world and takes it very seriously. They also support 2fa and other security measures.
- rahrahrah 10y agoSame here.
- rovr138 10y agoOn the other hand, unless you use their paid service or you know someone, you don't really have many options to get in touch with them.
- Whitestrake 10y agoEven if you're paying for G Suite, my experience has been that it's tough to get a hold of a human Googler.
- hartator 10y agoAt the same time, if you access your email only from secure devices, is your password at any risks?
- alecsmart1 10y agoLooks great. Do you have any screenshots for the webmail? I couldn't find any on the site.
- prashnts 10y agoI signed up today. It's pretty slick. http://imgur.com/a/Xt4CQ http://imgur.com/a/Xt4CQ
- lxst 10y agoLooks like they are using Rainloop (https://www.rainloop.net/ https://www.rainloop.net/) with a customized skin.
- PanMan 10y agoI'm a bit suprised: While Rainloop seems to the most modern opensource webmail client I could find (and I did do some research), from their github: _This is NOT a stable version of RainLoop Webmail. It's not recommended to use in production environment._ From my own testing there are certainly still a few bugs. Interesting they go with this for their primary webmail.
- tyingq 10y agoIf they are using the AGPL community version of Rainloop, that might also pull in some obligations they aren't meeting. AGPL is pretty viral, even for a web app.
- samat 10y agoAs far as I see you don't support Apple's native email push notifications, which is the exact reason I switched from Gmail to FastMail. Are you planning to implement that feature?
- samat 10y agoA great service, netherless. There should be more independent email providers out there, not just google, ms,yahoo,apple and behemoths alike.
- dejan 10y agoThanks for the question. Unfortunately, asfik the email push notifications for Apple Mail have to be approved/implemented by the Apple team, so not much we can do there (yet). I believe FastMail was the only one besides iCloud that was approved for it.
- samat 10y agoNo, there is Yahoo mail too. Did you reach out to Apple? I don't think it was apple with made the first step towards FastMail :)
- artemist 10y agoIf you are wondering about jurisdiction, according to their FAQ they are in Switzerland, and according to geoip their servers are hosted by OVH in France.
- jonasvp 10y agoTheir web server or the actual email servers?
- artemist 10y agoStrangely, both seem to use the same IP addresses (Maybe there is a load balancer there?) So, as far as I know, both are in France.
- bjelkeman-again 10y agoThis is a relevant question to me as well. Where the servers and backups are hosted is important.
- Spydar007 10y agoHm, I'm rather surprised by the fact they are hosting mail servers with OVH. Most OVH servers are on several blacklists and OVH do not tend to take very kindly to people using email through their servers.
- deftnerd 10y agoWhen you go to add your payment card, there is a barely noticeable dropdown box to select your plan, which defaults to the medium tier plan. I just wanted to add the card and then go to another page to sign up for the very small $4 a month plan, but ended up being charged $17 immediately. Love the service concept, love their FAQ and apparent expertise, but hate that they did that.
- dejan 10y agoHello, dejan from Migadu here. Sorry about that. It is an oversight on our side. We intended that dropdown as an aid, not a dark pattern. We'll get it rethought. Thank you for bringing it up!
- jonathonf 10y agoWhile looking through I noticed this from the latest changelog post: > Until the end of November, you can use the discount code NOVEMBERRAIN to get 50% off any Migadu plan, permanently. Offer is valid only for new upgrades. $2 per month is pretty good, or it makes the 'standard' plan roughly the same as non-discounted 'mini'. Not entirely sure yet where you enter this code so I sent them a question. --edit Very quick response from the team. You have to upgrade once first, then apply the code via Account > Coupons. So, upgrade to a monthly mini, apply the code, then upgrade to the plan you're after (the initial $5 will be subtracted from a yearly code if you select one). The code should apparently remain active no matter what once it's applied.
- prashnts 10y agoI couldn't figure how to apply the coupon though. It says that the coupon has been applied, but I am charged 48 usd for the Mini/Yearly plan.
- thecabinet 10y agoI contacted their support and got several replies very quickly. Looks like they kind of slapped together the coupon thing. You can't apply the coupon until after you switch to a paid plan, so it doesn't take affect until the next billing cycle. But Dejan from Migadu was really helpful, and I expect they'd refund half of your first bill if you want it.
- prashnts 10y agoYeah, I contacted the support and I got quick reply from Dejan that they will refund half of the bill. I just noticed that the support email was marked as spam by outlook.com (weird, since I'd already marked the invoice and other emails from Migadu as "Not Spam").
- jeddf 10y agoYeah outlook is doing the same to me, keeps marking migadu emails as spam despite corrections as well as from my newly-setup-on-migadu domain. Just upgraded to paid though, hoping it'll sort itself out in time.
- deleted 10y ago[deleted]
- mstade 10y agoAnyone here used Fastmail but migrated to this service, and able to provide a more detailed comparison? I'm happy with Fastmail, but Migadu's pricing is very appealing...
- nasmorn 10y agoMy primary email is not where I would start grabbing some pennies in front of the steamroller.
- LeoPanthera 10y agoAgreed. Service looks good, but been with Fastmail forever and not willing to risk a change at the moment.
- dejan 10y agoWould have not expect you to change either. Fastmail is awesome and a lot of respect for them. We're trying to learn from them all the time. I'd classify Migadu in a different category. If you run multiple projects or just need extra addresses fast at no extra costs, you'd probably not go for FastMail. I can clearly see using them both.
- deleted 10y ago[deleted]
- tyingq 10y agoI would put Migadu more in the hobby category...they seem pretty upfront about their drawbacks: https://www.migadu.com/en/drawbacks.html https://www.migadu.com/en/drawbacks.html If you have a domain where those drawbacks aren't showstoppers, you might also look at Yandex hosted email. Can't beat the price (free), it has decent storage (10GB) and the limit for sending is 500/day[1]. See: https://domain.yandex.com/domains_add/ https://domain.yandex.com/domains_add/ [1]https://yandex.com/support/mail/spam/sending-limits.xml https://yandex.com/support/mail/spam/sending-limits.xml
- 10y ago
- 2ion 10y agoInterestingly, they use the Nodejs-based Haraka MTA instead of a more conservative choice like Postfix or Exim. I wonder what exact advantages they traded in more mature and certainly not much less performant software in for? A very good and even cheaper alternative to this service I can recommend is mailbox.org, run by German IT service specialist Heinlein. They deliver a full OpenXchange setup (mail, calendar, contacts) with custom domain, 3 different mail aliases and additional + aliases and good privacy policy for 1€/month. They are very realiable (using a more conservative MTA, postfix), and the company is mature. They provide better value for money than migadu.com just by looking at it.
- michael9292 10y agoHi, here Michael from Migadu. The reason we're using Haraka is that it's very fast, very flexible, and easily extendible. Furthermore, it's actually quite mature, version 2 was released in 2012 and now the're are about monthly releases. We are happy with it.
- samat 10y agoIf I recall correctly, they have some laughable storage limits like 250 megabytes. Not a big fan of storing all my email locally and doing backups myself + no mobile search. So 1990ish, in my opinion.
- 2ion 10y ago2G storage for mailboxes. Search via IMAP sucks for pretty much all hosted IMAP I tried, only time it worked decently was when I was messing around via a self-hosted Dovecot and configured indexing manually.
- jonathonf 10y ago> They provide better value for money than migadu.com just by looking at it. This depends on your use-case. For running a single account, yes. For one intended use-case of Migadu (managing multiple accounts across multiple domains), then no.
- baudehlo 10y ago
- jazoom 10y agoI love how fast the website is.
- gkya 10y agoThis is how I do email: - Use my domain providers 1GB mailbox. - IMAP on the phone, POP3 on the PC. - I'm currently not subscribed to any high-volume mailing lists, and won't unless I'm a very active contributor. The only lists I follow is the announce lists from GNU, OpenBSD and FreeBSD. You don't need to subscribe in order to post to many email lists. - Pop my mail into my computer, use procmail to check for spam & virus (spamassassin, clamav), sort likely spam into spam mailbox, non-spam into inbox, rest to /dev/null (spamassassin score>5 and/or clamav virus check positive). If I'm on any moderate-or-high-volume lists, sort them into different mailboxes (most the content there is not sent to me, so no need to have them in front of me every time I look at my inbox). - My inbox receives many updates from services and newsletters I'm subscribed to. I delete most mail from those if I won't have to return to them (e.g. a message about an event next week, I add the event to my agenda if I'm participating, and delete the mail; copy the relevant text to my agenda if necessary). - Report to spamassassin and delete any message that escaped it and made it to my inbox. - Check spam every-so-often, report ham and move to inbox, delete the rest. - Use a combination of mpop, msmtp, procmail, spamassassin, clamav, Rmail, Org-Mode and mairix to get all this going (K9 mail on Android for IMAP there). Sounds complex, but isn't, nowadays I've tuned my setup to be pleasing. The only thing I'd like to do in future is to do POP, SMTP, sorting and search in Emacs instead of through all those programs. One shortcoming of my setup is that once I pop my mail, I can't view it on mobile anymore. That's something I can fix (maybe there's an app for Android that can read local mail in the SD card), but I haven't had a problem up until now. And no, I'm not a unix-vintage-guy or whatnot, this setup is practical and pleasing to use (at least in my case), and I own all my mail the moment I pop it from my server, and nobody has a copy of it. If it's not on your disks, you don't own it.
- maccard 10y agoThis is why I don't host my own email. I pay a provider that I trust to do all of this for me.
- gkya 10y agoNeither do I host my mail, I just fetch it from the server. Even if you have your mail kept up there somewhere, you still have to do all this (grouping, spam reporting, ham-checking [i.e. mail you want to read that went into spam folder], getting rid of unwanted mail, managing subscriptions, etc.), but the differences are (a) you don't get to decide which software does all that, (b) you have to use a half-arsed interface to configure groups, filters, etc., and (c) an attacker with your login can get at all your past messages whereas in my setup all he gets is what I didn't fetch yet. All I did was configure the software once (a couple days on-and-off hacking), and I saved myself from those disadvantages and spared ~$30 per year (used to use FastMail).
- rootlocus 10y agoHow is this better than proton mail? https://protonmail.com/ https://protonmail.com/
- dejan 10y agoHello, thank you for the question. ProtonMail is a different kind of email for a different kind of audience, so it depends on what your needs are. Honestly, we're ourselves puzzled over benefits of ProtonMail over just using yourself GPG.
- LeoPanthera 10y agoThis is such a bizarre question. Protonmail is not a standards based mail service. No IMAP, no SMTP. It's client-side encrypted and only works via webmail or their own mobile app.
- rcdmd 10y agoFantastic. I just set it up on a personal domain using AWS Route53. My first message was sent to Gmail and did not go to spam. It was my first time using "TXT" records and took a total of about 45seconds to sign up.
- ce0311 10y agoThis comes at the perfect time for me since I plan to move the mess of 4 domains with about 12 email mailboxes for projects, private and my family to a single more reliable service. Right now its on some Google Apps free tier from back when it was free and a cheapskate VPS hoster with terrible spam reputation and customer support. Just signed up for the mini plan and if it does in fact give me about 15 somewhat reliable email mailboxes for just 48$ a year I'll be a happy customer. With the 50% off it's a steal compared to other services, especially with my number of mailboxes.
- brightball 10y agoSeriously, take a look at Zoho.
- dejan 10y agoWith a single domain, or a single mailbox Zoho is a great alternative. If you run multiple domains though, why not spare yourself the trouble and complexity?
- ce0311 10y agoZoho definitely seems to offer more but at a way higher price because I'm billed by mailboxes/users it seems. Thing is all my 12 mailboxes together over 4 domains send maybe 150 mails a month overall. So low traffic, but multiple domains and mailboxes used by two or three people - simply to keep email from different places and for different purposes across 10 devices automatically sorted by mailbox. It's why I've been using a small VPS in the past but running my own mailserver is a pain to keep up to date, secure and spam free. And Zoho has too many features I wouldn't use, I really just need a few (hopefully) reliable and (somewhat) secure IMAP capable inboxes which can be accessed by 10 different stationary and mobile devices.
- goatsi 10y agoIs it possible to setup a catch-all address or does each new email address on a domain need to be manually created?
- prashnts 10y agoYeah, it is. Regex is supported too.
- intrasight 10y agoIs it possible and does it make sense to migrate old emails from GMail to Migadu?
- alexggordon 10y agoI think one of the things I appreciated most about this service is the drawbacks[0] section. I've started to look for this section in major JS frameworks[1] as well as other SASS/PASS services when I'm evaluating them and I've found them all immensely helpful. [0] https://www.migadu.com/en/drawbacks.html https://www.migadu.com/en/drawbacks.html [1] https://vuejs.org/v2/guide/comparison.html https://vuejs.org/v2/guide/comparison.html
- marcamillion 10y agoYes, same here. I was surprised actually. I do usually see this in some FOSS projects, but never in a commercial project. It was actually quite refreshing.
- nkcmr 10y agoIs there any plan to support two-factor authentication?
- dejan 10y agoHi, not at the moment, but we will bring it up for discussion! May I ask why do you consider it a worthy addition? Thank you!
- himlion 10y agoI think the benefits of two factor authentication are pretty obvious.
- dejan 10y agoIndeed. Since we started from scratch we were very careful about what goes in and what doesn't. Not trying to be ignorant regarding 2FA, but rather always prefer to hear the actual reasons. Nevertheless, thank you guys for all the suggestions, we will work to get 2FA in ASAP.
- sadikaya 10y agoWould it be possible to consider adding security keys as a second factor of authentication? For example a Yubikey[1]. It's slowly being adopted by major players, Google, Github and LastPass to name a few. [1] https://developers.yubico.com/ https://developers.yubico.com/
- jscheel 10y agoIf they use a 2FA service like authy, this kind of support is often built in. I don't know what these devs have in store for 2FA though.
- evolve2k 10y agoYes please consider Authy, they make it especially easy to do 2FA as a user. https://www.authy.com/developers https://www.authy.com/developers
- napum 10y agoIt was very easy to setup. I like the interface. My only complaint is the annoying signature that I can't figure out how to remove[0]. It doesn't appear to be listed in the settings. [0] https://i.imgur.com/512ZG2F.png https://i.imgur.com/512ZG2F.png
- perlgeek 10y agoSeems to be mandatory on the free plan: https://www.migadu.com/en/pricing.html https://www.migadu.com/en/pricing.html (search for signature) in there.
- jonasvp 10y agoThis seems to be on the free plan only (see pricing plan). Which makes sense to me - if you're not paying, you might as well be advertising.
- napum 10y agoAh, that explains it. Thanks.
- sadikaya 10y agoThis looks great, moved a couple of my domains and looking forward to test it out. Does anyone know if forwarded e-mails count as outgoing e-mails?
- dejan 10y agoThank you for giving us a spin. They do (via aliases / catchalls).
- jamroom 10y agoAre there plans for providing an API for creating mailboxes/domains? We previously used Mailgun for mailboxes (back when they still provided them) and ever since they discontinued mailbox support we've been looking for a solid mailbox provider that can handle any number of domains, mailboxes and aliases.
- brightball 10y agoHave you checked out Zoho? They are free for up to 25 accounts per domain.
- jamroom 10y agoThank you!
- notheguyouthink 10y agoI've been looking for a personal email provider to migrate away from Gmail to. I was assuming Fastmail, because i've heard many good things about them. Can anyone more "in the know" compare this product to Fastmail for a simple personal email solution? Note i don't care about most features, including custom domains. In fact, i'm not even sure i'll use a custom domain since that just increases the attack vector to my email. I just primarily want simple, reliable, and secure email.
- notheguyouthink 10y agoAs a self-reply, i will say that Migadu having a permanent free tier is very nice. Not that i intend to use it exactly, but knowing that if i go broke and homeless, still having the same "internet contact address" is useful to me. Not that the pricing is likely to ever be an issue (knock on wood), but i'm a planner.. of sorts.
- OrwellianChild 10y agoJust understand that there is a large risk to a service that has a free tier as its draw. Free accounts have resource demands that cost money. If the company becomes insolvent, your "permanent" account ceases to exist. Fastmail is appealing to many in part because it is a paid service. Regardless of the number of users, the service remains funded and will continue to exist. (Unlike the many startup services that have been pulled due to depletion of investor funds or user loss.)
- notheguyouthink 10y agoGood point!
- encoderer 10y agoI've not spent any time thinking about pricing for email SaaS targeting consumers but a few quick thoughts: - You have to have a lot of subscribers to make $4/month amount to real money. Also, churn is higher. My SaaS service Cronitor used to offer a $6.99-turned-9.99 plan targeted at individuals and churn rates on that plan is literally 10x higher than our $25 tier. - If being cheap is your thing, and I'm willing to spend $50/mo for business email, do I feel comfortable going with the people who are competing primarily on price? As a datapoint, We use Pobox.com for Cronitor.
- dejan 10y agoThank you for your comments. However, Migadu is not intended to be "cheap". That is not the selling point of it. We used to use Google Apps for multiple domains for our starup projects, ideas etc. Switching between these multiple accounts was becoming ridiculous and complex. Then, they made it $5 per account. We actually had many addresses but only two users. Our total cost of that would be measured in hundreds of $ which def would not be worth it. What I personally dislike regarding other services is that they claim storage as one of the most important selling points but then do not account for the price drop per GB. Since GMail for work launched (2006?), the cost per GB dropped more than sixty fold: http://www.mkomo.com/cost-per-gigabyte-update http://www.mkomo.com/cost-per-gigabyte-update Any update in price? Nope. And then, the price of Google Apps (Gmail) are global. We have clients in Zimbabwe for instance. $5 per month per account is not the same as it would be in the US. Yet if a company from Zimbabwe uses a @gmail address, it won't be taken serious. Migadu is profitable since a while ago, and real money is relative. We're not after exits and TechCrunch, just doing what we like and hacking at it daily. :) Pays the bills. Ironically, we are also in Switzerland, where living expenses are among the highest in the world. Thanks for the assertions though! :)
- encoderer 10y agoI agree that your pricing model is more user-friendly and it's more inline with your cost model (mailboxes are free to provide). It's why I clicked on it. I spent about 3 minutes given my browser history, looking at your homepage and pricing page. What I absorbed, after seeing your HN "email from $4/mo" and then your homepage, was that this was primarily about being cheap. Maybe I'm an outlier, but that seemed to be the message you were sending me. And I totally understand you're not trying to "Tech Crunch", I think a SaaS is a great side business -- i've done this myself -- but also the only way to ensure stability of a project over long term is for it to provide financial rewards inline with effort. Also, I definitely should've added: Congrats on shipping.
- brandon272 10y agoWhat is the backup and redundancy strategy? It has some mention of backups and maintaining copies of deleted emails for you, but what happens if the specific server your account is on suffers catastrophic failure?
- michael9292 10y agoHi, thank you for your question. We do hourly incremental backups on external servers.
- mxuribe 10y agoI've been testing fastmail recently via their free trial (for my eventual migration away from google apps/domain)...so seeing some up and coming competition is always healthy; gives us more choices in the future. I wish these guys plenty of luck, as we need more options just like these guys! Cheers!
- grakic 10y agoDo you accept PayPal payments?
- jonathonf 10y agoThey don't currently - they use Stripe for card handling. Ideally they should probably be using Stripe's own recurring payment feature rather than storing card numbers themselves.
- dejan 10y agoYup, we use Stripe and their subscriptions with their payment method storage. We do not accept PayPal in the interface, but will accept payments for yearly plans on individual basis. So if you wish to use PayPal, please just get in touch for now.
- Zekio 10y agoThe UI seems to only accept credit cards
- Zekio 10y agoReally wish you could give a display name for an alias in the UI so you can use more random aliases for services and still know easily where it belongs
- dejan 10y agoNote taken! Thank you!
- eximius 10y agoI just want to echo that 2FA should be your next highest priority. I love everything I see otherwise. Having the ability to integrate TOTP or U2F (or both) would make this my go to recommendation for, well, everyone.
- zonywhoop 10y agoAre there any plans to allow people to utilize an API to create and manage accounts or forwards? If not, this would be awesome feature given how you bill.
- anilgulecha 10y agoSame question. The "unlimited" domains would be very useful in some scenarios where I'd like many domains to simply act as email forwarders (rather than storage)
- dejan 10y agoWe are planning to release an API soon. Thank you for suggesting it!
- skartik 10y agoAnybody got it working with cloudflare? Support is helping me but there are some setup problems
- jaflo 10y agoI got it to work, what step are you stuck on?
- skartik 10y agoSPF
- awill 10y agoI got it working with Cloudflare add a TXT record under name, enter (without quotes) '@' under key, enter (without quotes) 'v=spf1 a mx include:spf.migadu.com ~all' You must delete all other SPF TXT entries (so if you were previously on google hosted, delete the Google SPF record.
- skartik 10y agoThanks. The support also helped me out, now it is working.
- awill 10y agoJust switched over my Google hosted domains to this. I really only need email, so GSuite is overkill. Why does my throw away email address need a youtube/calendar/google+ account...... I actually originally switched from my old gmail address to my GApps email, but Google ruined it by making GApp accounts inferior. You can't do tons of stuff (Family Library is just 1 example), so I switched back. I use my gmail account as a webclient for my other accounts (pop/smtp). I got Google apps when it launched and was a great free option. Now they're removed free accounts, and even on the grandfathered free accounts, they don't let you add new domains anymore... I really just have 1 important account, and unimportant ones for hobby domains, so this is a great option for me. I considered PO Box for my important account, but for now, I'll just try this for all my domains. I really like the simplicity. I sent some test emails: Google and my work's exchange correctly get the email. outlook.com flagged as spam. I only have 2 concerns. 1, they need 2FA ASAP (which they've acknowledged), and 2, how long will these guys be around. How many employees are there, how much investment. It would suck if 12 months from now they shut down. It would be a scramble to move something as important as email. Rather than shutdown, most companies in these types of businesses up the price, remove features from the cheaper plans etc...there's no promise of price lock-in here, but since that's their market, I suspect they're aware of the effect a price increase might have.
- veritas213 10y agoTried to signup but getting errors. Tried to send message via contact me page and the page crashed. Not very comforting.
- dejan 10y agoWe've been overwhelmed by the interest. Thank you guys for all the interest and great comments! We're re-adjusting our infrastructure to deal with the demand. The site and infrastructure is a bit suffering today, but we're hard at work and get all ready during the day.
- Igor_kh 10y agoI would say that reliability is not perfect so far. I'm getting timeout error on IMAP and webmail