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Or maybe he was reading a text message about the death of a family member? Extrapolating from almost zero data usually isn't helpful, and probably often ends up
by ghufran_syed 10y ago
Or maybe he was reading a text message about the death of a family member? Extrapolating from almost zero data usually isn't helpful, and probably often ends up being an opportunity to reinforce our own biases.
- mikeash 10y agoThis kind of thing happens constantly. They're not all receiving dire news. They're just oblivious.
- GrinningFool 10y agoIn this case he was speaking on the phone , and that wasn't the subject matter in question. I k ow this because he was also speaking as if he were in his private office. Certainly it's possible that some of the situations I've seen are of that type of origin - but IMO if you're interacting with a live human it's not an excuse. "I'm sorry , I just got terrible news" takes about two seconds to say. I don't know, I see very little that could excuse the behavior. If someone is able to get into the store and conduct a transaction, then that person is generally able to acknowledge the person assisting him or her on a minimal level as a human.
- dllthomas 10y agoAs you say, it's probably not what's at issue here. That said, I feel this deserves to be addressed: > "I'm sorry , I just got terrible news" takes about two seconds to say. But the wherewithal to do so in that circumstance is considerably less available!